What are the responsibilities and job description for the Retail Store Manager I position at Mobilelink USA LLC?
Mobily is one of the largest AT&T national authorized retailers in the United States. You may be what we are looking for in a Retail Store Manager (RSM).
The Retail Store Manager ("RSM") is responsible for the overall sales and operations of the location they are assigned to oversee. A successful RSM leads their team and drives success across all performance levels. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory controls of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.
Why join the Mobily Family?
- Unlimited earning potential
- Unlimited growth potential
- PTO after 90 days.
- Dental Insurance
- Health insurance
- Vision insurance
- Company-paid Life Insurance
Role Responsibilities:
- Fully accountable for the execution and achievement of sales, service, and customer experience initiatives in-store.
- Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to meet and exceed goals.
- Create a positive work environment built around our company values where all employees can excel.
- Always deliver exceptional customer experience.
- Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize personal and store sales.
- Partner with the District Manager and other appropriate parties to launch new products, services, or processes successfully.
- Ensure employees are adequately trained on new products and promotions to sell confidently.
- Assist departments such as Human Resources and Loss Prevention in internal investigations.
- Assist on the sales floor to coach and develop store personnel.
- Schedule and staff to budgeted hours as assigned.
- Ensure the team is providing a clean and inviting atmosphere for customers.
- Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
- Respond promptly to all communications.
- Accountable for meeting all deadlines regarding company initiatives, training, and inventory controls.
- Always ensure the protection of assets.
Job Qualifications
- Two (2) years of proven retail sales management experience (interactive sales process, commissioned sales)
- Two (2) years of recruiting, hiring, and developing successful store sales teams
- Excellent sales skills and demonstrated ability to meet or exceed performance standards.
- Excellent sales skills and demonstrated ability to meet or exceed performance standards.
- Ability to motivate, lead, and develop others.
- Ability to work flexible hours per business needs, including evenings, weekends, and holidays.
- Ability to operate a personal computer, wireless equipment, copier, and fax.
- Effective communication, presentation, and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to have reliable transportation to assist at other locations within 30 30-minute radius from the home store when needed.
- Must have a valid driver’s license and auto insurance.
Shift:
8-hour shift- Weekdays and every Saturday
