Software Trainer

Modern Campus has an immediate opening for a Software Trainer I to train customers and employees on web development practices and template development for the Omni CMS system. The ideal candidate will be an accomplished and energetic trainer, both in-person and remote, of enterprise-class web software packages or computer science curriculum. Excellent writing experience in technical instruction is a plus for this entry-level position. Out-of-state and possible international travel is required and is approximately 20% per year. When not traveling, this position is based in our Camarillo, California office and is not a telecommuting position.

How you’ll make an impact:

• Maintains subject matter expert knowledge of Omni CMS™ web CMS technology ‒ proficient in its functionality, features, and limitations; well-informed of Modern Campus’s new features and releases.
• Conducts training for web content management system (CMS) technology both in-person and via webcast for a broad range of technical understanding among users.
• Maintains and promotes a positive image of Modern Campus and Omni CMS™ including its functionality, features, modules, limitations, departments, and employees.
• Works with VP, Professional Services and the Marketing department to develop and conduct training for the user conference.
• Provides product and new hire training to Modern Campus staff.
• Conducts trainings as needed, including, but not limited to, New Hire and subject-specific trainings, such as Calendar and Live Delivery Platform.
• Gathers clients' technical requirements, needs, and expectations by consulting with Project Management Office and School Leads.
• Disseminates information as well as discusses technical issues that arise with the Professional Services and Customer Support departments.
• Provides post-training customer feedback to Support, Development, and Professional Services teams.
• Plans training prior to and during training sessions based on general correspondence, evaluation of learning styles, and awareness of expectations and needs. Verifies all requirements are met prior to scheduled training sessions to ensure successful training sessions. Adjusts training delivery as needed.
• Develops complex presentations, including PowerPoints, in an understandable and concise format.  Breaks down complex features into easy-to-learn and easy-to-grasp concepts.
• Performs regular research for continuous learning of industry knowledge and trends.
• Coordinates training schedules by consulting with project managers. Books onsite travel as needed in accordance with Travel Policy.
• Uses effective writing, verbal, and presentation skills in composing written materials, responding to emails, and regular interaction to solve work related problems and concerns.
• Additional tasks as assigned.

What you’ll need to succeed:

• Bachelor's degree in a relevant field 
• 1 years of experience in software in a training capacity OR 1 years of experience in education in a computer science capacity
• Relevant coursework, experience or certifications in teaching/training
• Flexibility in schedule for travel and accommodating clients across multiple time zones

What you’ll gain:

• Competitive compensation
• Learning opportunities
• Excellent health, dental and vision insurance
• Generous contributions to insurance for dependent(s)
• Flexible schedules
• Paid company holidays and paid time off (PTO)
• Professional development

Company Overview:

Modern Campus, the innovator driving Omni CMS and Destiny One, empowers higher education institutions to thrive when radical change is required to successfully respond to lower student enrollments and revenue, rising costs, crushing student debt and even school closures. Powered by the industry’s only “student first” modern learner engagement platform, presidents and provosts can create pathways for lifelong learning, while marketing and IT leaders can deliver Amazon-like personalization and instant fulfillment. Award-winning products and an exceptional customer experience for its 550 higher education customers, with more than 70 million students engaged with its platform, have earned Modern Campus a reputation for customer obsession.

Learn how Modern Campus is leading the modern learner engagement movement at www.moderncampus.com