Customer Service Specialist

Modern Countertops
Springfield, IL Full Time
POSTED ON 8/17/2023 CLOSED ON 10/25/2023

Job Posting for Customer Service Specialist at Modern Countertops

Modern Countertops is a manufacturer of stone countertops. 

 

Our Customer Service Specialists (C.S.S.) are responsible for creating a welcome environment for any customer who would like to see their choices in person.  The C.S.S. will be responsibly for setting the appointment with their office schedule, meeting with these customers to confirm selections, and following up with estimates after 30 days have passed.  The C.S.S. position manages customers until all selections have been confirmed and hands off the account to the Project Manager.

 

We have a fun, motivated and unique work environment. The staff is a group of tight knit young professionals. We pride ourselves on continual education, respect for others and offering a unique work experience that is about supporting each other and continuous improvement. We spend most of our days together, so we want to make sure that your experience is positive and something you want to be part of.

 

We also find the most successful people at Modern Countertops are the ones that are self-motivated, hyper detail oriented, creative, and have an open mind for new information or genuine curiosity.


Requirements and Qualifications:

  • Able to work 40 hours weekly
  • Car or daily prompt rides to and from work
  • Some sales or retail experience preferred but not mandatory

Salary and Incentives

  • Hourly wage with overtime pay and commission
  • Holiday Pay: major holidays and a week break from Christmas to New's Day (after 3 months of employment)
  • 5 days of paid time off (after 3 months of employment)
  • Individual Health Insurance (after 3 months of employment)
  • Disability Insurance
  • Retirement package (after qualifying period of employment)


We are looking for the right person to add to our team. If you think you are that person, please contact us. We are excited to speak to you!

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Salary.com Estimation for Customer Service Specialist in Springfield, IL

$26,959 - $34,788

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