Desktop Support
Job Posting for Desktop Support at Modern Industries, Inc.
Essential Duties:
- Assists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines.
- Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from staff.
- Trains and orients staff on use of hardware and software.
- Recommends and / or performs upgrades on systems to ensure longevity.
- Assists in maintaining LAN/WAN records and, as appropriate, telephone systems cable.
- Assesses functional needs to determine specifications for purchases.
- Tests alternative pathways until you resolve an issue.
- Directs unresolved issues to the next level of support personnel.
- Follows up with clients to ensure their systems are functional.
- Updates tickets and continuously coordinate necessary work.
Key and Abilities:
- Strong problem solving and communication skills.
- Self-driven and highly motivated.
- Ability to work in a team environment.
- Excellent oral and written communication skills.
- Excellent attention to detail.
- Comprehensive understanding of endpoint operating systems, including Windows.
- Willingness to work flexible hours – shift work required including weekend shift hours.
- Must have high-energy work ethic and be available to work non-standard hours during peak season times.
Education and Experience
- 3 years of help desk or desktop support or similar IT experience
- Experience with Tier II phone support
- High expertise with troubleshooting Windows, Operating Systems
- Hardware: Laptops, Desktops, iPhone
desktop support technician
Sunrise Systems, Inc. -
El Mirage, AZ
Desktop Support ENG II
HOPCo -
Phoenix, AZ
Desktop Support Expert
Catapult Solutions Group -
Goodyear, AZ
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Desktop Support career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Desktop Support.
Click the checkbox next to the jobs that you are interested in.
-
Data Center Operations Skill
-
Income Estimation: $61,654 - $82,890
-
Income Estimation: $65,898 - $84,954
-
-
Equipment Maintenance Skill
-
Income Estimation: $53,104 - $71,594
-
Income Estimation: $53,745 - $72,647
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Modern Industries, Inc.
Modern Industries, Inc.
Phoenix, AZ
Full Time
Modern Industries, Inc.
Erie, PA
Full Time
Modern Industries, Inc.
Erie, PA
Full Time
Modern Industries, Inc.
Tempe, AZ
Full Time
Not the job you're looking for? Here are some other Desktop Support jobs in the Phoenix, AZ area that may be a better fit.
We don't have any other Desktop Support jobs in the Phoenix, AZ area right now.
PRO IT, Phoenix, AZ
THE ODYSSEY PREPARATORY ACADEMY INC., Buckeye, AZ