Shipping and Mailing Supervisor

Position Summary:

Promotes a positive work environment and directs employees in the day-to-day operations within the Mailroom and Shipping, ensuring accurate and seamless operations across shifts, departments, and with vendors in order to meet customer requirements. Leads by example and communicates expectations pertaining to safety, quality, service, waste, productivity, and team building. Learn, practice, improve, and enforce safety guidelines to assure a safe, clean, neat and orderly environment. Investigates and reports accidents/incidents as soon as details are gathered. Maximizes equipment and staffing to ensure productivity levels remain high. Manages and implements change to ensure continuous improvement. Follows positive employee relations practices and regularly provides feedback and motivates employees. Reviews employee time and attendance and conducts performance reviews objectively and promptly, based on facts and observations of the process. Performs other duties as assigned or requested.
Coordinates the preparation and shipment of finished printed products to ensure every job obtains a quality and on-time delivery. Verify product components against each job ticket. Manage shipping supply and product inventory. Provides information to other company employees, customers, and collaborating organizations.

Essential Job Functions:

A positive attitude with a strong ability to multi-task in a dynamic environment. Ability to communicate effectively at all levels within the organization. Strong mechanical skills as it relates to the Mailroom and Shipping. A very good understanding of internal and external customer expectations. A self-directed work ethic with the ability to develop and track measurements leading to process improvement. A proactive business approach with a strong sense of urgency. Must be able to work well under pressure. Demonstrated proficiency in computer systems is required including: Monarch, Auto Count, Shop Floor, Microsoft Office (Word, Excel and email systems). Ability to work varying shifts, overtime and/or weekends.

Follow standard work methods and practice safe work habits to ensure delivery is as efficient and safe as possible. The role includes working with customer service, production management, and various carriers to ensure final product is received on time and in good condition by the customer and at the lowest cost to Modern Litho. Employee may be requested to work overtime. Must enter data into a computer program to record time, materials, and costs of shipping.

Essential Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must be quality minded and pay attention to detail. Must be able to read and understand a job ticket. Must have a good work and attendance record. Job involves a variety of problems to be solved using general guidelines and calls for a limited number of decisions, most of which are subject to approval by a supervisor. Must take reasonable care of companyproperty and equipment. Occasionally instructs and assists other employees or makes work assignments to others concerning shipping or delivery as directed by a supervisor. Prior experience with FedEx, UPS and LTL shipments is preferred.

Education: High School Graduate or equivalent.

Physical Demands: Appreciable physical effort or strain. Moderately heavy lifting (60 lbs), pulling, and pushing activity. May include reaching, stooping, and standing (~8 hours).

Working Conditions: Occasional exposure to one or more mildly unpleasant conditions, such as noise, odors, changing temperatures, etc.

Impact of Error: Errors could result in financial penalties, losses, or could undermine relationships with various customers.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Shipping & Receiving Clerks: 1 year (Preferred)
• Forklift: 1 year (Preferred)

Work Location: One location