Technical Program Manager

Modis
Mountain View, CA Full Time
POSTED ON 1/26/2023 CLOSED ON 2/26/2023

What are the responsibilities and job description for the Technical Program Manager position at Modis?

Job Description

Title Technical Program Manager

6 month contract

HYBRID; 3 days in office and 2 days from home - Must live in the Mountain View, CA area

$85 - $90/hr - W2 only

Position Description

Technical/Program Management Operational support for basic compute and storage allocation. This TVC role will be to stabilize this transition and help streamline the operational support process such that existing HC/support rotation can take ownership after the contract.

We are seeking a strong candidate who can help our team implement resource fulfillment, track progress, and facilitate the delivery process to end services.

Overall Responsibilities:

Ensure Research Teams have the compute resources they need.
  • Own day to day provisioning actions for complex non-self service resource types for all of Research including organic and launch (inorganic) growth needs.
  • Analyze requests submitted by Research Teams for capacity and determine if the orders can be provisioned, ensuring prompt resolution of requests and investigation of questions raised regarding compute resources.
  • Allocate the quota (via CLI), update the budget as required and communicate provisioning decisions to customers.
  • Work with customers on developing short and mid-term provisioning plans for resource requests.
  • Partner with Research PARM & Vertical Planning Team (VPSO) in management of capacity related production issues. Ensure issues are escalated correctly with respect to severity and priority.
  • Assist Research PARM with ensuring compute and storage orders are placed with appropriate machine shape and budget. Track of machine orders and provide reporting via standard tools such as Sheets, Docs, CPlan, etc.
  • Partner with Research PARM & Vertical Planning Team (VPSO) to review and triage machine orders from Research Teams on a quarterly basis.
  • Partner with VPSO to staff and schedule Research Compute Resources Office hours as a forum for Engineering teams to have ad hoc questions on resource management answered.


  • Top 3 Daily Responsibilities:
    1. Allocate machine resources to fund launches and reclaim unused machine resources using command line or web based tools.
    2. Provide individualized support to teams as they determine how to request machine resources for new launches, coordinating effectively with Engineers, Program Managers, and other Resource Planners.
    3. Reporting status, health and progress towards key metrics and goals.
    Skill/Experience/Education
    Mandatory
    Bachelor's Degree with 3-5 years equivalent work experience; candidates with Program/Project Coordinating, Accounting, and/or Data experience are encouraged to apply Program Coordination skills are needed to prioritize requests and work with teams to identify alternatives when requests cannot be fulfilled. Detail oriented; there are many things to keep track of in this space and the job requires excellent organizational skills A strong focus on user satisfaction Strong written and verbal communication skills. Experience using basic command-line executables (unix kernel) Experience with Google Suite, especially Sheets, to analyze data

    Desired
    Experience planning compute machine capacity for teams Basic knowledge of SQL and experience creating dashboards, scripting, or coding to automate tasks Financial/Accounting Analysis - Ability to find trends, maintain budgets, and plan capacity for numerous teams.

    Equal Opportunity Employer/Veterans/Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ;br>
    The Company will consider qualified applicants with arrest and conviction records

    Salary : $85 - $90

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