What are the responsibilities and job description for the Store Manager position at Molly and Zoey?
Duties and Responsibilities
- Upholds the Molly and Zoey culture and creates an environment that is committed to exceeding the internal and external customer’s expectations with the highest level of customer service at all times.
- Recruits, interviews and hires for all positions.
- Maintains optimal store staffing needs and schedules talent to maximize productivity.
- Follows all schedule guidelines including rotation, matrix and posting timelines.
- Ensures proper floor coverage and floor management to maximize store volume.
- Initiates and supports the training and ongoing development of the store team.
- Maintains optimal store staffing needs and schedules talent to maximize productivity.
- Ensures proper floor coverage and floor management to maximize store volume.
- Exercises confidentiality in regard to personal and performance-based conversations.
- Ensures efficient planning, coordination, follow-through and completion of tasks, which contribute to the achievement of the store and company goals.
- Adjusts plans, task load and schedules when necessary and acts with a sense of urgency to meet changing priorities, store needs and the demands of the business.
- Communicates customer feedback, business trends and recommendations to the appropriate parties.
- Ensures the maintenance of a neat, clean and organized store and stockroom.
- Effectively promotes all brand initiatives, building customer database, gift cards and achieves all personal goals.
- Ensures visual presentation standards are met and that the floor is replenished at all times while providing options for sell through.
- Ensures protection of all company assets, controlling internal and external loss.
- Ensures the appropriate execution of merchandise handling procedures.
- Identifies and resolves all store maintenance issues.
- Completes all additional duties and projects as assigned.
SKILLS AND QUALIFICATIONS:
- One to two years of retail experience, with at least one year of management experience.
- Solid business acumen and analytical skills and can confidently analyze and speak to the store’s business.
- Excellent visual merchandising skills, knowledgeable of our merchandise and confident making visual decisions based on our customers’ buying patterns.
- Proven leadership skills and strong personal presence.
- Demonstrated success in recruiting, training, revenue generation, and operations.
- Excellent communication, delegation, follow-up, and time-management skills.
- Proven ability to multi-task and direct activities at all levels.
- Capable of lifting up to 40 pounds.
- Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business.
- Ability to adapt to social media platforms ie: instagram, tik tok, facebook & twitter.
- Associates degree or equivalent in work experience.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her manager
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $45,000 - $50,000