What are the responsibilities and job description for the IT Technician position at Monetary Gold?
We are a well established precious metals business that has been in business for over 20 years.
We are seeking an experienced IT Technician professional who is responsible for installing, maintaining and repairing hardware software components of the organization's computers . They also support these systems through remote access or site visits as needed by management.
Responsibilities include, but are not limited to the following:
*Designing, implementing and evaluating computer-based systems, processes, components, and programs. Identifying, analyzing, and responding to user needs for the selection, creation, evaluation, and administration of computer-based systems.
Helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.
resolving technical issues
Supporting the day-to-day operations of our computer network.
Strong analytical, diagnostic, and problem-solving skills.
Efficient troubleshooting abilities
Assisting call-ins or live chat with technical difficulties
Anticipate and report the cost of replacing or updating computer items
Experience:
At least two years of similar work experience assisting users in the Mac environment.
Hybrid remote - (not fully remote)
Pay is based on experience
Job Type: Temporary
Pay: $30,000.00 - $40,000.00 per year
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- On call
- Weekend availability
Ability to commute/relocate:
- Woodland Hills, CA 91367: Reliably commute or planning to relocate before starting work (Required)
Experience:
- IT support: 2 years (Preferred)
- Mac OS: 2 years (Preferred)
Work Location: One location
Salary : $30,000 - $40,000