What are the responsibilities and job description for the Assistant Manager position at Monri Hospitality Group LLC?
The Assistant Manager will support the General Manager in overseeing the daily operations of the restaurant. This role involves managing staff, ensuring customer satisfaction, and maintaining operational standards. The ideal candidate will be a motivated leader with a passion for the fast-casual dining industry.
Key Responsibilities:
Team Leadership:
- Assist in recruiting, training, and supervising staff.
- Foster a positive work environment and motivate team members to deliver excellent service.
- Handle scheduling and ensure adequate staffing levels.
Customer Service:
- Ensure high levels of customer satisfaction by maintaining quality service standards.
- Address and resolve customer complaints promptly and effectively.
- Enhance the customer experience by implementing and upholding service policies.
Operational Management:
- Oversee daily operations to ensure smooth and efficient functioning.
- Ensure compliance with health, safety, and hygiene standards.
- Manage inventory and supplies, ensuring stock levels are maintained.
Financial Performance:
- Assist in monitoring financial performance, including sales and expenses.
- Support the implementation of strategies to achieve sales goals and improve profitability.
- Conduct cash handling and ensure accurate financial reporting.
Requirements:
- Proven experience in a supervisory role within the fast-casual or restaurant industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to handle high-pressure situations and resolve issues efficiently.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
Job Type: Full-time
Pay: $35,000.00 - $37,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $35,000 - $37,000
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