Medical Receptionist (Full-Time with benefits)

Do you want to start or continue a career in the growing healthcare field? Do you have an enthusiasm for customer service and a talent for multi-tasking? Do you value teamwork and thrive in a collaborative environment? We would love for you to join our small office team as a full time Medical Receptionist.

As a private ophthalmology clinic, we provide medical and surgical eye care for our Missoula community. We pride ourselves on working together as a team to provide excellent service to our patients. We are proud of our reputation for putting patients first and hope you will help us carry on that tradition.

As a Medical Receptionist you will act as a direct point of contact for patients entering the clinic. Your responsibilities will include greeting patients, scheduling appointments, collecting demographic and insurance information, collecting copays, answering phones, preparing medical charts for appointments, and managing other tasks and projects as needed. If you demonstrate aptitude for clinical skills we may also train you as a backup for clinical testing. We emphasize teamwork and cross-training and will support you as you grow into your role.

Job Responsibilities

• Answering phones, taking messages and routing calls to the appropriate point of contact
• Calling patients to schedule appointments
• Preparing medical charts for appointments and filing completed charts
• Entering patient demographic and insurance information
• Verifying insurance eligibility and pre-authorization requirements for patient appointments
• Collecting patient payments
• Requesting prior medical records from other healthcare providers
• Providing coverage for clinical staff performing medical tests
• Managing other tasks and projects as needed

As a small office we rely on collaboration and cross-training so we are excited to tailor additional responsibilities to your specific skills and interests.

Essential Skills

• Customer Service
• Attention to Detail
• Collaborative Problem Solving
• Data Entry
• Interpersonal Communication
• Initiative
• Phone Etiquette
• Software Applications

Preference will be given to applicants with prior healthcare experience and to those with a college degree.

We are excited to hear from you and look forward to reviewing your resume and answering any questions you may have.

Job Type: Full-time

Benefits:

• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan

Healthcare setting:

• Clinic
• Medical office
• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Medical terminology: 1 year (Preferred)
• Medical receptionist: 2 years (Preferred)

Ability to Relocate:

• Missoula, MT 59808: Relocate before starting work (Required)

Work Location: In person