What are the responsibilities and job description for the Team Member position at MOOYAH BURGER, FRIES AND SHAKES?
About the Job
MOOYAH Burger, Fries & Shakes
We are looking for Team Members, Guest Specialists, Fry Station and Grill Station Crew
Team Members play a critical role in achieving OUR MISSION: To deliver the best burger and fry experience ever and have fun doing it!
Responsibilities/Duties:
- Punch in, sign in, and report to the General Manager/Assistant Manager on time & in full uniform for each shift. Obtain Manager’s approval prior to punching out.
- Must be focused on delivering our standards and providing the MOOYAH service experience.
- Have a thorough knowledge of all of the MOOYAH food and beverage offerings.
- Educate GUESTS about what MOOYAH is and how the concept and food originated.
- Perform opening set up, running side work and closing duties.
- Be able to establish relationships with GUESTS and promote loyalty.
- Serve GUESTS according to established procedures and our unique style of service.
- Always conduct yourself professionally and have fun while providing outstanding MOOYAH service.
- Enter GUEST orders accurately, operate the POS system, & efficiently process payments.
- Accurately execute the cash handling and check out procedures.
- Maintain safety & sanitation.
- Attend all employee meetings and bring suggestions for improvement.
- Avoid leaving work area during peak periods.
- Keep a clean and professional appearance at all times.
- Perform other related duties as assigned by the General Manager/Assistant Manager.
- Willing to have fun, while smiling and making positive, friendly eye contact with the GUESTS. Has a good understanding and plays and active role in Guest Obsession.
REPORTS TO: General Manager/MOD (Manager on Duty)
REQUIRED TRAINING/EDUCATION/EXPERIENCE: Retail or restaurant experience preferred
MINIMUM QUALIFICATIONS: Able to stand for 9 hours, Able to lift at least 25 pounds, Accurate hearing and listening skills, Command of the English language, Basic computer/POS usage skills, Basic math skills, Must be focused on GUEST’s needs.
About Mooyah
MOOYAH Burgers, Fries & Shakes is a fast-casual, “better burger” concept serving mouth-watering made-to-order burgers, hand-cut French fries made from high-quality Idaho potatoes, and handcrafted 100-percent ice cream shakes. Founded in 2007, the Plano, Texas-based company only uses fresh, never-frozen Certified Angus Beef® and all-natural Jennie-O® turkey burgers, buns baked in house, real cheeses and toppings made from garden-fresh ingredients. It offers online ordering and a loyalty Rewards App so you can earn free food. MOOYAH, with nearly 100 open restaurants, has been ranked 1st overall in Restaurant Business’s 2013 Future 50 list, listed as No. 8 in Fast Casual Magazine’s annual Top 100 Movers & Shakers in 2013, a list they have been at the top of for several years in a row, and BurgerBusiness included MOOYAH in its list of “11 Burger Chains to Watch in 2011.”
Job Types: Part-time, Full-time
Pay: $13.00 - $17.00 per hour
Benefits:
- Employee discount
Restaurant type:
- Fast casual restaurant
Shift:
- 10 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Blue Bell, PA 19422: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Basic math: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location