What are the responsibilities and job description for the Shift Manager position at MOOYAH?
Essential Duties and Responsibilities
People Management
• Trains and develops team members by following the MOOYAH Training Program, cross-training, pre-shift meetings, and required city/state/federal training (e.g., Food Safety, etc.).
• Educates, communicates, and reinforces quality standards to all team members in the store
Operations Management
• Ensures the restaurant is operating at the highest level of standards and is compliant with all state and federal government regulations
• Demonstrates ability to execute every station, according to MOOYAH station standards and procedures.
• Responsible for the execution of store systems, appropriate to shift management.
• Ensures the restaurant is accountable for successfully executing all quality control programs (i.e., Steritech, pre-shift checklist, etc.)
• Maintains equipment for optimal performance
Financial Management
• Supports management in all areas that impact the business including labor cost, waste monitoring, sales, and costs of goods
Education and Work Experience Requirements
• Documented and demonstrated skills in managing a food service establishment (fast food, quick service, casual dining) for a minimum of 1 year
• Minimum 1-2 years working in a restaurant, food service, or retail environment
• High School Diploma or GED required. Completing a Food Service Management or Culinary program may substitute for a portion of the time-based experience needed for this role.
• Current Food Safety Manager Certification or ability to complete required certifications within 30 days of the start date
• Ability to lead, motivate, and empower team members to higher levels of performance
• Ability to work nights, weekends, and holidays when needed
Preferred Skills
• Current Food Service Management Certification
Work Environment/Physical Demands
• Regularly required to stand, walk, kneel, talk, & hear
• Regularly required to lift and carry products/boxes up to 70 pounds
• Consistently handles product preparation
• Ability to work around loud noises and in fast-paced environments
This job posting is for a restaurant owned and operated by an independent franchisee, not MOOYAH Franchising, LLC. This means the independent franchisee, and not MOOYAH Franchising, LLC, is responsible for all employment-related matters in the restaurant, including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing, and scheduling. If you are hired for this job posting, the independent franchisee, not MOOYAH Franchising, LLC, will be your employer. MOOYAH Franchising, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees.
