Operations Supervisor of Aquatics-Seasonal

Morgan's Wonderland
San Antonio, TX Full Time
POSTED ON 5/5/2024 CLOSED ON 6/4/2024

Job Posting for Operations Supervisor of Aquatics-Seasonal at Morgan's Wonderland

JOB TITLE: Operations Supervisor of Aquatics-Seasonal
REPORTS TO: Aquatics Operations Supervisor
DEPT: Operations
POSITION SUMMARY:
Assists the Seasonal Operations Senior Supervisor in day-to-day operations of the department. Primarily focus on team member performance and ensuring a smooth daily operation with the emphasis on safety, guest satisfaction.
ESSENTIAL FUNCTIONS
  • Oversee the operations of aquatic attractions ensuring that all guidelines are met in regards to operation, guest service skills, park cleanliness criteria and general operations.
  • Ensure that all attraction entrance and exit safety procedures are being followed
  • Ensure Park clearance and guest satisfaction before opening.
  • Perform timely chemical check of water quality
  • Maintain a clean and safe workspace
  • Respond to radio calls and communicate with maintenance in regards to ride downtime
  • Organize and assist in trainings, retraining and in-services
  • Supervise and assist in the set up and break down of scheduled events
  • Ability to respond quickly under high stress and emergency situations
  • Will assume the responsibilities of Seasonal Operations Senior Supervisor as needed
  • Responsible for completing audits and evaluations for team member performance
  • Create and foster an atmosphere of friendliness and hospitality in the park office to ensure an enjoyable experience for staff, and guests.
  • Cultivate staff morale by monitoring team dynamics and individual needs.
  • Other duties as assigned
Qualifications
  • Prior hospitality experience recommended
  • Ability to maintain confidential information.
  • Must have the ability to prioritize and organize varied/multiple tasks
  • Must be able to work independently and take initiative to complete tasks
  • Commitment to the mission and core values of Morgan’s Wonderland as well as the implementation of these values in all daily work activities.
  • Willingness and enthusiasm to work as part of a team; maintain a positive attitude even under stress.
  • Mandatory to work weekends and have a flexible schedule that varies by the season of the year.
Working Conditions
  • Frequent standing, walking, bending, and twisting upper body for long periods of time
  • Capable of viewing computer monitors.
  • The work environment is an outdoor park environment with continuous outdoor activity and exposure to extreme weather conditions.
  • Must remain alert with no lapses of consciousness
  • Continuous requirement for professional demeanor and appropriate park staff attire
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