Job Posting for Operations Supervisor of Aquatics-Seasonal at Morgan's Wonderland
JOB TITLE: Operations Supervisor of Aquatics-Seasonal
REPORTS TO: Aquatics Operations Supervisor
DEPT: Operations
POSITION SUMMARY:
Assists the Seasonal Operations Senior Supervisor in day-to-day operations of the department. Primarily focus on team member performance and ensuring a smooth daily operation with the emphasis on safety, guest satisfaction.
ESSENTIAL FUNCTIONS
Oversee the operations of aquatic attractions ensuring that all guidelines are met in regards to operation, guest service skills, park cleanliness criteria and general operations.
Ensure that all attraction entrance and exit safety procedures are being followed
Ensure Park clearance and guest satisfaction before opening.
Perform timely chemical check of water quality
Maintain a clean and safe workspace
Respond to radio calls and communicate with maintenance in regards to ride downtime
Organize and assist in trainings, retraining and in-services
Supervise and assist in the set up and break down of scheduled events
Ability to respond quickly under high stress and emergency situations
Will assume the responsibilities of Seasonal Operations Senior Supervisor as needed
Responsible for completing audits and evaluations for team member performance
Create and foster an atmosphere of friendliness and hospitality in the park office to ensure an enjoyable experience for staff, and guests.
Cultivate staff morale by monitoring team dynamics and individual needs.
Other duties as assigned
Qualifications
Prior hospitality experience recommended
Ability to maintain confidential information.
Must have the ability to prioritize and organize varied/multiple tasks
Must be able to work independently and take initiative to complete tasks
Commitment to the mission and core values of Morgan’s Wonderland as well as the implementation of these values in all daily work activities.
Willingness and enthusiasm to work as part of a team; maintain a positive attitude even under stress.
Mandatory to work weekends and have a flexible schedule that varies by the season of the year.
Working Conditions
Frequent standing, walking, bending, and twisting upper body for long periods of time
Capable of viewing computer monitors.
The work environment is an outdoor park environment with continuous outdoor activity and exposure to extreme weather conditions.
Must remain alert with no lapses of consciousness
Continuous requirement for professional demeanor and appropriate park staff attire
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