What are the responsibilities and job description for the AR Specialist position at Mortgage Contracting Services?
AR Specialist
Summary:
The Accounts Receivable Specialist will be responsible for the operational ownership of accounts receivable processes including support for invoicing documents, client processes, mitigation issues, general reporting, coordination with operations teams as well as preparation of data for decision making and reporting. May perform other general duties as necessary to support AR resolution efforts.
Essential Duties & Responsibilities:
- Reconciliation of daily revenue exceptions as needed.
- Performs quality reviews on submitted work orders and projects for thoroughness and reports issues to senior leadership.
- Reviews unpaid invoices submitted to client portals at 15-day intervals and corrects any issues preventing payment.
- Follows up with manual submission clients for issues preventing payments and resolves all items.
- Upon an account being deemed cleanly invoiced and unpaid, follows up with clients to facilitate processing of payments at 40, 50 and 60 days.
- Resolves open lien waivers or other issues that do not need branch involvement to resolve.
- Collects documents needed from clients to properly invoice.
- Acts as point of contact for billing department when resolving items needed from service centers.
- Provides summary reports on invoices with issues that need resolution and activities to resolve.
Competencies:
- Strong communication / organizational skills.
- Exceptional customer service skills.
- Ability to work in a flexible and production orientated environment.
- Effective decision making and problem-solving skills.
- Must be able to work overtime as needed.
- Proficient to advanced PC Skills including (but not limited to) MS Word, MS Excel, email, internet and customized database management.
- Must be able to read and/or interpret numbers and letters correctly to calculate timeframe and evaluate costs and losses.
- Must demonstrate organization and prioritization skills to manage time.
- Detailed oriented team player who is adaptable to change.
- Ability to understand and interpret invoices, statements and other requests for payment.
- Organizational and time management skills with the ability to prioritize and to multitask.
- Requires minimal supervision/ ability to work independently on assigned tasks and receive directive.
- Ability to maintain the highest level of professionalism.
- Ability to meet and deal effectively with associates, executive team and third-party vendors with a high level of customer service.
Education and Experience:
Education: Two year degree or equivalent work experience in a similar environment
Preferred: Bachelor level degree in Accounting or Finance or equivalent work experience
Experience: Six month relevant experience in accounting environment
Preferred: Working knowledge and experience with Great Plains Software
General knowledge of basic accounting principles
Physical Requirements and Work Content:
Americans with Disability Specifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, move, operate with hands and arms, and lift up to 25 pounds. The employee is regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.
Work Environment:
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is a sedentary position that requires 8 hours of sitting at a desk in a climate controlled environment with frequent computer, mouse, 10 key touch and phone work.
Additional Comments:
These declarations are not to be an “all-inclusive” list of the duties and responsibilities nor of the skills and abilities required to do the job. They are intended only to describe the general nature of the job and a reasonable representation of its activities. Additional essential functions and/or tasks may be identified by the company and listed as such in the incumbent’s performance appraisal. Various tasks may be assigned under each task or function. The incumbent performs other job-related duties as assigned and required.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
