What are the responsibilities and job description for the Desktop support specialist position at Motion Recruitment?
Our client the global leader in commercial real estate services and investments is looking for a motivated Desktop Support Specilaist to join their team Onsite in Raleigh, NC 27601 .
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Local Candidates Only - W2 Only
Might you know of someone who would be interested?
Duration : 04 Months Contract with Potential to convert to FTE for the right candidate
Location : Onsite in Raleigh, NC 27601
JOB DESCRIPTION :
RESOURCE'S TYPICAL WORKING DAY :
Day to Day desktop support anything from troubleshooting hardware to setting up a new user to reimaging desktops.
DAY TO DAY RESPONSIBILITIES :
- Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.
- Provides level I & II end-user support for software and hardware issues.
- Oversees the daily operations of the local area network.
- Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.
- Troubleshoots Desktop Virus and malware issues.
- Performs service administration tasks for software and hardware products to ensure manufacturer warranty.
- Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.
- Performs software and hardware inventory.
Years of Experience needed : 4 years of experience is required by 10 years is preferred
Level of Education : H.S Diploma
Certifications / Licenses : A PC Technician; Both Network and Dell Hardware certification is a plus
TOP MUST HAVE SKILLS :
- Troubleshooting PC Hardware, Windows, Outlook / 365, Web browsers.
- Strong focus on customer service and communication skills (exceptional). - Resource will work with internal teams including Marketing (needs someone with sense of urgency and ability to communicate effectively to broad audiences)
- Ability to triage incoming ticket requests and prioritize - fast paced. Strong engagement with end users required.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
- Routine reporting and data integrity.
TOP NICE TO HAVE SKILLS :
- Adobe Creative Cloud troubleshooting experience (InDesign and Photoshop)
- Financial or Medical industry preferred
Interview Process : Three Rounds of Interviews
I look forward to hearing back from you soon!!
Last updated : 2024-08-27
