Patient Access Representative

You.

You bring your body, mind, heart and spirit to your work as a Patient Access Representative.

You know how to move fast. You know how to stay organized. You know how to have fun.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.

Us.

Mount Saint Vincent is the Rocky Mountain region’s premier provider of mental health treatment, foster care services, K-8 education, and trauma-informed training — all focused on children and their families. We also operate a community early learning center that consistently earns a Colorado Shines four-star rating. Our innovative programs help children reach their full potential within their homes, schools and communities.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.

We.

Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. We’ll celebrate milestones and acknowledge the value of spirituality in healing.

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Patient Access Representative you need to know how to:

Introduces and greets patient in a prompt and pleasant manner

• Register patients in a prompt, pleasant manner; verify and record necessary demographic information



• Express thoughts clearly and concisely (verbal and written)



• Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served



• Verify insurance and method of payment, collects fees, co-payment, and payments on account



• Self Direct, motivate and function successfully in a team environment



• Answers telephones, directs calls, takes clear and concise messages, provide information, and screen referrals as needed



• Responsible for the complete and accurate gathering and system inputting of patient demographic, insurance, and financial information with regard to specific age of patients (adolescent, pediatric, or their surrogate decision makers)



• Schedule and confirm appointments, distribute daily and updated schedules to providers and staff.

Your experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• High School Diploma or GED Equivalent



• 2 years of experience in outpatient or other healthcare environment, preferred



• Experience with PC software applications in word processing, EPIC, Word, Excel, Google; preferred

Your next move.

Now that you know more about being a Patient Access Representative on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.