What are the responsibilities and job description for the Physician Liaison position at Movement For Life INC?
Position Title: Physician Liaison (Healthcare Promotion)
Job Summary:
Essential Responsibilities:
Essential Functions:
Supervisory Responsibilities:
Benefits (full-time):
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
Department: Business Development
Location: Must reside on the Central Coast with the ability to travel throughout the region.
Job Status: Exempt Salary
Bonus Opportunity: Possible and TBD
Position Reports To: Business Development Director
Job Summary:
The Physician Liaison is responsible for the recruitment and provision of new patients to Movement for Life Physical Therapy by creating and nurturing relationships with a variety of external referral sources through coordinating marketing activities and using a consultative sales approach. Primary call points are physicians, referral coordinators, nurses, & office managers. This position is responsible for building and growing professional relationships that recruit physical therapy referrals by uncovering the needs of referral sources, positioning Movement for Life Physical Therapy as PT provider of choice, strengthening physician relationships and bringing value to our physician partners. The role acts as a liaison between referral sources and Movement for Life Physical Therapy internal staff: Physical Therapists, front desk staff and billing office staff. Individuals will prepare referral data reports based on activity and review findings with leadership. The ideal candidate will be a self-starter, ambitious, positive-minded, hardworking, demonstrate humble confidence and have an aptitude for building referral relationships within their assigned region.
Essential Responsibilities:
- Seek & establish new physician referral relationships = 40%
- Maintain & grow existing referral relationships = 30%
- Collect & analyze referral statistics and enter/track data of all statistics applicable to role = 15%
- Promote community awareness through event collaboration & additional duties assigned by supervisor = 10%
- Collaborate & assist with online marketing campaigns and initiatives = 5%
Essential Functions:
- Develop and grow strong relationships with direct referral sources through scheduled account visits to recruit new patient referrals – with a minimum of 50 Contact Touches per week.
- Conduct face to face and/or virtual sales calls and presentations to referral sources, introducing Physical Therapy services and new service lines.
- Obtain, interpret, and analyze physician referral data.
- Maintain an effective field activity tracking system to document calls, call notes and activities.
- Resolve physician customer service calls, taking initiative to make decisions within authorized scope of responsibility, or directing decision making to the proper authority.
- Follow up on specific questions, areas of interest, and/or concerns expressed by referral sources.
- Facilitate introduction of new referring physicians/office managers to Movement for Life Physical Therapy. Ensures all new referral sources receive appropriate and timely educational information (ie: bio on PT staff, patient outcomes data, tour of clinics, set up meeting with clinical team, etc.)
- Works with organization leadership on referral source retention & growth strategies.
- Prepares monthly and quarterly reports and reviews findings with clinic managers and staff.
- Aids in identifying referral growth strategy, setting referral growth goals, calculating referral forecasts, and creating plans toward increased market penetration.
- Act as liaison between physicians, their office manager/support staff and the clinic,
- Actively demonstrates commitment to providing excellent customer service.
- Actively participates in educational activities/self-development to enhance professional growth.
- Maintains professional appearance and conduct as established by the organization.
- Encourages and maintains confidentiality in all interaction with physicians/providers.
Supervisory Responsibilities:
- none
Benefits (full-time):
- Profit Sharing: A team profit sharing plan in which the organization contributes dollars into individual team member accounts based on the success of the practice. Once eligible, you are automatically enrolled.
- Employee Stock We are 100% employee-owned! The employees of Movement for Life own all of the shares in our company. Eligible employees receive shares in the company at no cost to the employee and you are automatically enrolled.
- 401(k) You have the option to open a 401(k) account and contribute pre-tax dollars via payroll deduction and have a broad range of investment choices.
- Healthcare: Medical, dental, and vision plans are offered to eligible full-time employees. We cover $325/month of the cost. All eligible employees are enrolled in an employer-paid life insurance policy as well.
- Paid Time Off We offer 3 weeks or 15 days/year for the first 2 years of employment, 4 weeks or 20 days/year when beginning your third year, 5 weeks or 25 days/year after 10 years of employment. All PTO accrues per pay period to equal these amounts annually. Additionally, we offer selected paid holidays.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
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