Social Media Manager

Who We Are

Moveworks is the universal AI copilot for search and automation across all your business applications. We give employees one place to go to find information and get support while reducing costs for your business. The Moveworks Copilot is powered by an industry-leading Reasoning Engine that uses a combination of public and proprietary language models to understand employee queries, then build and execute multi-step plans that achieve them. It does this by linking into systems (like ITSM, HRIS, ERP, identity management, and more) with native and custom-built integrations that turn natural language into powerful automations for employees.

The world’s most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to work faster across applications.

Founded in 2016, Moveworks has raised $315 million in funding, at a valuation of $2.1 billion, thanks to our award-winning product and team. In 2023, we were included in the Forbes Cloud 100 list as well as the Forbes AI 50 for the fifth consecutive year. We were also recognized by the 2023 Edison Awards for AI Optimized Productivity, and were included on Fast Company's Most Innovative Companies list for 2024!

Moveworks has over 500 employees in six offices around the world, and is backed by some of the world's most prominent investors, including Kleiner Perkins, Lightspeed, Bain Capital Ventures, Sapphire Ventures, Iconiq, and more.

Come join one of the most innovative teams on the planet!

Location: Mountain View, CA (in office ~2 days a week)

What You Will Do

As Social Media Manager at Moveworks, you’ll create and implement a world-class social media strategy at one of the fastest-growing AI companies on the planet. Through deep empathy with our target audience, you will accelerate the growth of our following on LinkedIn and X/Twitter, while also establishing a significant presence across other platforms. With the power of Generative AI, Moveworks already provides instant support to millions of employees — freeing them up to focus on what matters. We need your expertise to share that story with the entire business world.

• Create and implement a world-class social media strategy builds a massive, global following for Moveworks.
• Lead our expansion to platforms beyond LinkedIn and X/Twitter — including YouTube, Instagram, Reddit, and Facebook — by leveraging multimedia content optimized for each format.
• Drive partnerships and collaborations with industry and social influencers and position Moveworks as thought leader in the industry
• Draft and disseminate template social media posts for our employees, customers, investors, and partners to amplify announcements with on-brand messaging.
• Identify joint marketing opportunities by monitoring the social feeds of our customers, investors, and partners, in addition to actively monitoring for mentions of Moveworks
• Collaborate with thought leaders and industry experts to reach large new audiences.
• Conduct enablement sessions for colleagues across departments to share social media best practices.
• Participate in messaging and planning discussions for product launches; become knowledgeable about the nuances of our technology and platform.
• Develop a framework for analyzing the effectiveness of our social media strategy and operationalize reporting through data to demonstrate how well we meet expectations.
• Collaborate cross-functionally with our Growth Marketing, Customer Success, PR/AR, Sales, Product Marketing teams to align our social media strategy with integrated go-to-market campaigns.
• Manage our social media calendar, ensuring a consistent presence across all channels.
  
  

What You Bring To The Table

• 5 years experience in digital / social marketing; experience in B2B marketing is a plus.
• A proven ability to engage with communities on social media through empathy and data-driven social listening; an incisive grasp of what information and messaging resonates with specific personas.
• Excellent storytelling and presentation skills, with a track record of distilling complicated concepts into compelling content.
• An expert user of LinkedIn and X/Twitter — our primary social platforms today — and a deep, evolving understanding of other platforms, including advanced / paid features.
• A pulse on the latest social trends and innovations to drive consistent engagement.
• A proven ability to gain followers and build a positive reputation for corporate account(s).
• Experience collaborating with thought leaders and external partners on social media.
• A passion for using data to inform strategic decisions, including performance tracking and behavioral analytics.
• Capable of leading and prioritizing multiple projects in a fast-paced environment.
• Insatiable curiosity, a strong work ethic, and a growth mindset.
  
  

Base Compensation Range - $135,000 - $172,000

• Our compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions or bonus plans.
  
  

Ultimately, in determining pay, final offers may vary from the amount listed based on geography, the role’s scope and complexity, the candidate’s experience and expertise, and other factors.

Moveworks Is An Equal Opportunity Employer

• Moveworks is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other characteristics protected by law.