What are the responsibilities and job description for the Project Coordinator position at MRA Recruiting Services?
Duet Resource Group is hiring for a Project Coordinator to join our growing organization! Duet is an
ever-evolving commercial furniture integrator with sales, interior design, and installation teams.
We offer a full-service furniture solution for our clients. Our team members are all self-starters,
movers, shakers, doers, and have tenures much longer than the national average. We strive to
maintain a work-life balance by showing appreciation for hard work with high rewards.
Job Duties:
Sales Support
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
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ever-evolving commercial furniture integrator with sales, interior design, and installation teams.
We offer a full-service furniture solution for our clients. Our team members are all self-starters,
movers, shakers, doers, and have tenures much longer than the national average. We strive to
maintain a work-life balance by showing appreciation for hard work with high rewards.
Job Duties:
Sales Support
- Assist with phone coverage and general email inquiries
- Assist sales with proposals, product research and technical order information as needed (COM requirements, custom requirements, etc.)
- Understand special pricing contracts (State, UW, Vizient, GSA, etc.)
- Understanding of different manufacturers freight, fees, and various surcharges
- Manage basic client issue resolution with minimal support
- Receive customer requests, manage customer expectations and communicate/delegate issue to internal team members
- Clearly communicate deliverables, customer requirements and timeline needs to ensure we are in a position to execute a successful project
- Obtain customer decisions, feedback and approvals in support of project timelines
- Obtain signed proposals and approvals as needed
- Review order for basic information, accuracy, and completeness (billing, shipping, contract details, etc.)
- Create/import SIF files into Core business software
- Understand various manufacturer policies for order entry process
- Ensure all pertinent information is shared with manufacturers (SPIFS, due dates, call before, etc.)
- Generate purchase orders with manufacturers
- Assist in resolution of hold order questions
- Facilitate order changes between customers and manufacturers
- Check acknowledgements against orders, resolve any discrepancies with manufacturer in a timely manner
- Populate order acknowledgement details and documentation into Core. Communicate order information to project manager and regional director as needed
- Main point of contact with client throughout post sales process when no PM is assigned
- Main point of contact with vendor throughout project cycle
- Ensure all documentation is collected and filed appropriately
- Process change orders as needed
- Process order acknowledgements for regional directors and installation partners. Distribute with install expectations and drawings when applicable
- Prepare work orders as needed
- Process returns as needed
- Complete claim, warranty and punch list orders as needed
- Communicate to installers any rework and ship dates as needed
- Work with project manager, installer, and regional director to alert accounting for final invoice submission. Verify invoice amounts and balance due
- Bachelor’s or Associate's degree in related field, which may include design, business administration, computer science, or similar
- 2-4 years of related experience with
- Sales Support
- Client Communication
- Procurement
- Order Management
- Project Close-out
- Strong organization and time management skills
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Highly organized and keen attention to detail
- Ability to prioritize and handle multiple tasks
Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.
As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
Powered by JazzHR
LT7UOaoQpK
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