Service Manager

Service Manager

Company Information:

At MRD Apartments, we are proud to be a growing company that has been in business for over 50 years. We build, own, and manage all our properties throughout the country making us an extremely stable place to work. We aspire to recruit and employ customer- focused team players who exemplify our core values of honesty, integrity, positivity, enthusiasm, accountability, a sense of ownership, and a desire to grow and learn. We invite you to experience working in an environment where your opinion counts and can take you to a whole new level of your career.

Position Summary:

The Service Manager is primarily responsible for the maintenance, safety, and enhancement of the property while improving the living experience for the residents in the community.

Responsibilities:

• Ensure that the property maintains an impressive curb appeal by keeping the community grounds and buildings clean and properly taken care of.
• Provide outstanding customer service to current residents, prospective residents, vendors, and colleagues.
• Lead team to ensure property is clean, tidy, and functioning correctly.
• Maintain property grounds in a safe and clean manner year-round.
• Carry out yearly unit inspections.
• Manage and contribute to the apartment turnover process including cleaning, painting, and repairs.
• Complete maintenance forms and logs accurately and in a timely fashion.
• Engage in hiring and training process.
• Coordination and oversight of contractors.
• Participate in MRD Apartment University training.

Knowledge, Skills, and Abilities:

• 1-year related experience and/or training.
• High school or GED equivalent preferred.
• Combination of education and experience is acceptable.
• Valid Driver’s License.
• Able to work nights and weekends and be available for on call shifts.
• Capable of lifting 50lbs.
• Must be able to pass a criminal background check.
• Excellent customer service skills.
• Able and eager to embody MRD Apartments Core Values daily.

MRD is pleased to provide its Team Members with:

A comprehensive benefits plan including Medical, Dental, Vision, Prescription, EAP, Life and Disability Insurance. 401K with company match. Paid time off and paid training. On-call stipend. Lots of growth potential.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.