What are the responsibilities and job description for the Leasing and Resident Specialist - MRN, Ltd. position at MRN, Ltd?
MRN, Ltd. is looking for a Leasing and Resident Specialist in Cleveland, Ohio!
Our Venues draw inspiration from the energetic atmosphere of the trendiest areas in Cleveland and provide a wide variety of engaging experience.
Job Overview:
Our Leasing and Resident Specialist will be an hourly, non-exempt employee that may earn up to $45,000.00 per year (total compensation includes hourly base, quarterly performance bonuses and a per lease bonus) This position has a 90-day probationary period.
- Participate in community customer service events and resident programs
- Facilitate retention process, including renewal of paperwork
- Collect delinquent account balances, serve balance due notices for current/past residents, and send balance to collection company
- Process resident applications, lease documents, and related paperwork
- Inform residents on policies and procedures
- Resolve resident issues in a professional and timely manner
- Send and follow up on lease renewal letters
- Assist residents with moving in/out
- Conduct apartment tours when needed
- Post utility charges in property management software
- Collect rent, manage financial and leasing reports, and ensure a balanced rent roll
- Ensure information regarding resident issues, requests, and complaints are handled and accurately noted in property management software
- Perform community inspections to ensure aesthetics are maintained to company expectations
- Assess apartments after a resident has moved out and process move out disposition charges if needed
Mandatory Requirements
- Ability to lift 15 pounds and maneuver up and down stairs
- Flexibility to work Monday through Friday, 8:30AM to 5:30PM, with select evenings and weekends as needed
- Minimum 1 year of leasing or relevant sales or customer service experience
- Proficient in MS Office and other computer applications
Preferred Experience/Knowledge
- Knowledge of Property Management Software - Yardi Vogayer/RentCafe or quick ability to learn
- Associates Degree
Company:
MRN, Ltd is a family-owned real estate development, construction, and hospitality management company based in Cleveland, Ohio. MRN Limited Partnership specializes in the development, merchandising, leasing, financing, construction, and operation of complex and creative urban developments.
The Corner Alley, Citizen Pie West 25th, Citizen Pie Roman Café and Tudor Arms Hotel are some of the many excellent companies MRN, Ltd. owns and operates.
Salary : $45,000
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