Claims Clerk

Claims Clerk

MSC USA - Charleston

JOB SUMMARY

Processes marine cargo claims.

KEY RESPONSIBILITIES & DUTIES

• Closely tracks and reports on cargo claims files as they develop.
• Keeps and maintains records in an up-to-date and organized fashion, to ensure that the latest information is available for review by company personnel.
• Engages with customers, vendors, and colleagues both in the United States and abroad to maintain the flow of communication.
• Tracks, enforces, and gives notice of strict deadlines.
• Monitors claims files for unusual circumstances which may require escalation within the company.
• Pursues collections against outside parties.
• Understands complex fact patterns and reduces them into easily-absorbed written summaries.
• Processes payables and receivables relating to marine cargo claims.
• Performs other duties as assigned.

QUALIFICATIONS

REQUIRED EDUCATION & EXPERIENCE

• Bachelor’s degree or equivalent experience.
• Experience with work involving maintaining complex records in an organized fashion.
• Experience with commercial collections preferred.

REQUIRED SKILLS & ABILITIES

• Attention to detail: advanced
• Communication skills: advanced
• Customer orientation: advanced
• Decision making: intermediate
• Dependability: advanced
• Organization skills & time management: advanced
• Proactivity: advanced
• Problem solving: intermediate
• Prioritization: advanced
• Team player: intermediate
• English: advanced
• MS Excel with the ability to learn new software: fundamental

PHYSICAL DEMANDS

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time

WORK AUTHORIZATION

• Authorization to work in the U.S

What We Offer

• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary up to $50,000
• Long Term Disability Insurance
• Paid Pregnancy Disability Leave and/or Paid Parental Leave
• Business Travel Insurance
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Disability, Accident, Critical Illness and Hospital Indemnity Plans

You will also have access to additional benefits, effective day one:

• Short Term Disability Insurance
• 401K Plan – 3% Safe Harbor Contribution with option for additional 3% employer match.
• Wellness Program initiatives - Free MSC Partner Subscriptions with Calm and Journey
• Partner Discount Programs with MSC Cruises, Apple, Dell, Nissan, Whirlpool, AT&T, Pets Best and others.

Mediterranean Shipping Company (MSC) is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. The company has evolved from a one vessel operation into a globally respected business with a 700-vessel fleet and over 110,000 staff providing timely delivery of goods and services to customers of all industries and sizes. Present in 155 countries through 600 offices, MSC calls at 500 ports on 250 trade routes, carrying some 23 million TEU (twenty-foot equivalent units) annually. MSC’s activities BACK APPLY now include overland transportation, logistics and a growing portfolio of port terminal investments. Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

MSC Mediterranean Shipping Company

Mediterranean Shipping Company (USA) Inc. is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.