account executive

MSC
Berlin, CT Full Time
POSTED ON 12/6/2024
AVAILABLE BEFORE 1/5/2025

**Account Executive Job Description**

Seeking a highly motivated and results-driven Account Executive to generate sales by nurturing existing customer relationships and prospecting for new customers in Central and Northern Connecticut.

**Job Responsibilities:**

  • Penetrate accounts at both functional and executive levels, working with business team leaders and industry experts to design superior solutions for customers' current and future needs.
  • Provide cross-territory technical and sales expertise when needed.
  • Instrumental in execution of MSC Collaboration projects and cross-selling activities.
  • Act as a role model for all sales associates and consistently demonstrate MSC values and financial achievement.
  • Work with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow-up skills.
  • Achieve sales plan and account retention target.
  • Identify and grow opportunities within the district through collaboration with Strategic Accounts, National Account, MSC sales, and Sales Management to ensure growth achievement.
  • Effectively communicate initiatives between multiple contacts within a customer.
  • Maximize the percentage of productivity through the utilization of multiple MSC Solution channels.
  • Develop world-class relationships with customers and deliver key components of the sales strategy, while being proactive to solve customer needs.
  • Has in-depth experience, knowledge, and skills in acquiring customers by exceeding their requirements.
  • Create and deliver face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services.
  • Sell with goals of exceeding departmental financial and division targets.
  • Stay aware of the competitive landscape and emerging technologies to best position MSC in the marketplace.
  • Develop the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations.
  • Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships.
  • Retain customer base by delivering and ensuring a superior customer experience.
  • Maintain accurate and quality sales records and prepares sales and activity reports as required.
  • Responsible for successful implementation of major company programs and initiatives.
  • Assists or conducts prospect/customer surveys and conversions and set up of new customer locations.
  • Secures and submits customer orders for processing utilizing wireless ordering technology.
  • Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines.
  • Submits timely, in the format requested, all written reports as required by management.
  • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
  • Participation in special projects and performs additional duties as required.

**Requirements:**

  • High school diploma or equivalent is required.
  • Two to four year college degree preferred.
  • Minimum of 3 years outside direct sales/service experience preferred.
  • 2 years of Industry experience preferred.
  • Experience in account retention and account penetration preferred (expansion of sales within existing accounts); must be able to verify sales successes.

**Skills:**

  • Proven track record in new account acquisition, account retention, and/or account penetration (expansion of sales within existing accounts) is preferred.
  • High degree of integrity and ability to develop customer relationships required.
  • Demonstrated ability to resolve problems and develop action plans.
  • Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc.
  • Requires ability to read technical material and develop analysis regarding the same.
  • Must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation, and questioning skills.
  • Computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC-based order entry system and wireless, handheld scanners.
  • Must exhibit basic math skills and ability to organize and manage time appropriately.

**Other Requirements:**

  • A valid driver's license.
  • Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
  • Job entails frequent lifting, bending, and stretching.
  • Ability to move product weighing up to 60 pounds.

**Compensation:** Starting at $55,930 - $87,890 depending on experience.

**About MSC:**

MSC is a leading distributor of industrial products, providing a wide range of solutions to customers across various industries. With a strong commitment to customer satisfaction and a culture of innovation, MSC strives to help its customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.

**Why Work at MSC:**

At MSC, we value our associates and offer a range of benefits and opportunities for growth and development. Our company culture is built on trust, collaboration, and a commitment to excellence, making us a great place to work for those who share our values.

Salary : $55,930 - $87,890

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