Vendor Managed Inventory Specialist

Build a better career with MSC.
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.

Requisition ID :13796

Employment Type :Full Time

Job Category :Inventory Management

Work Location : Secaucus, NJ

State or Province :New Jersey (US-NJ)

Potential Work Location :United States : New Jersey : Secaucus

Job Code: Non Exempt 7

Vendor Managed Inventory (VMI) Specialist

Want to be part of a fast-moving, customer-focused, value-driven team?  Come join our world-class group that is literally at the “tip of the spear” when it comes to delivering solutions to our customers.  Execution of MSC solutions is what we are all about and the combined exposure to sales and supply chain will give you a tremendous opportunity for advancement. This is a very innovative team that is looking for someone to help us build our future.  

We seek a VMI Specialist—including military veterans with relevant experience—to establish productive relationships with key individuals at assigned customers and provide supplemental service support for outside sales associates in the areas of conversions, ordering stock, vending solutions, putting away orders, 5S handling of service and equipment, and expediting.

HOW YOU’LL CONTRIBUTE

Enjoy flexibility and tap your specialized expertise to grow with an industry leader.

The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through solutions by providing on-site customer service support including order replenishment, product put away, Lean (6S), maintaining solutions equipment etc. This role will partner with sales and business development teams to drive incremental revenue and growth through solutions.

WHAT IT TAKES

The service-focused, independent-minded VMI Specialist we seek should have these qualifications.    

DUTIES and RESPONSIBILITIES:

• Drives MSC customer loyalty through the support and promotion of solutions.
• Supports and collaborates with MSC customer solutions and sales associates through execution of CARE program. 
• CARE is defined as Clean, Arrange, Relationships, Exceed Expectations and includes
• Maintains 6S appearance of all solutions equipment.
• Daily logging of activity in SFDC
• Ensures appropriate stock levels min/max are maintained.
• Unpacks, receives, puts away product at all solution points of use.
• Connects with customer contact to ensure retention of solution.
• Drives product expansion through spot buy and incremental solution growth.
• Lead focus of 100% safety compliance for VMIS team
• Repair and maintain vending solution equipment to company standards
• Recommend Opportunities for Solutions / Spot Buy Growth to Sales Associate and Sales Management while documenting this information within SFDC accordingly.
• Responsible for supporting shared profitability improvement goals and objectives within assigned accounts.
• Maintain knowledge of all inventory management solutions.
• Establish productive, professional relationships with key personnel in assigned customers.
• Maintain high customer satisfaction ratings that meet company standards.
• Utilizes routing software tools to adhere to planned schedule as well as document daily activities.
• Maintain daily time keeping utilizing MSC approved time management applications.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

 

INDICATES ESSENTIAL DUTIES

*To perform this job successfully an associate must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of knowledge, experience level and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

 

EDUCATION and EXPERIENCE:

• A High School Diploma or the equivalent is required.
• Inventory Management or Customer Service experience preferred.
• Relevant Military experience a plus.

SKILLS:

• Great customer service required.
• Excellent verbal and written communications skills required. 
• Computer literacy and proficiency in Microsoft office applications required.
• Excellent time management and organizational skills required.

 

OTHER REQUIREMENTS:

• A valid driver’s license is required.
• Position requires over 80% of daily travel within assigned territory.
• Occasional overnight travel will be required.
• Ability to lift up to 50 lbs. required.
• Ability to consistently walk, lift, bend, stretch, stand for long periods of time is required. 
• Must be willing to adhere to customer safety and use of Personal Protective Equipment (PPE) protocol.
• This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

Compensation starting at $18.50 - $19.50 / dependent on experience.
 

Why MSC? People. Collaboration. Insight. That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75 years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500 team members achieve their potential.

When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, Associate Inclusion Circles: Women, Pride, Black, Veterans, HOLA and Disabled as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. By applying to this job you agree to the Application and Acknowledgment Declaration terms. Click HERE to review.