What are the responsibilities and job description for the Credit Collections Specialist position at Mueller Co. LLC?
The Credit Collection Specialist position will focus on the collection and maintenance of customer accounts receivable accounts. The position includes the analysis of accounts to determine severity of delinquency, contacting customers concerning delinquency of accounts and coming to resolution to bring said accounts current as well as working with customers and internal resources to resolve delivery issues if those issues are the root cause of the delinquency. Primary Responsibilities: Reviews AR reports and ERP system to prioritize collection efforts Contacts customers for the resolution of delinquent amounts Works with customers and internal resources to resolve delivery issues if they are the root cause of a delinquency Prepares performance metrics reports for senior management Determines order credit hold releases based on customer account status Assists in Month End and Year End reporting procedures Completes audit requests Performs other related duties as assigned Required Qualifications: High school diploma or equivalent 3 years related experience required Strong analytical and problem-solving skills Ability to prioritize tasks with little management intervention Ability to function well in a high-paced and at times stressful environment Proficient with Microsoft Office Suite or related software Preferred Skills, Experience and Education B.B.A or equivalent degree Proficient in JD Edwards Enterprise 1 and JD Edwards World ERP Systems Excellent communication and customer service skills Excellent organizational skills and attention to detail Excellent time management skills We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by law.
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