Management

Mugshots Grill and Bar is growing and we need leaders to grow with us! We're seeking a full-time Manager to join our team on the Gulf Coast! We have a great team and believe in "Havin' a Good Time!" and serving our guests! Interested and located in Biloxi or Gulfport? Apply today!

RESPONSIBILITIES

• Oversee every aspect of restaurant operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Manages day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Works with leadership to control all profit and loss centers, including food, beverage, supply, utility, and labor costs.
• Operates the business in accordance with the company policies and applicable laws.
• Coordinates interviews, hiring, and training employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll-related administrative duties, completed accurately, on time, and in accordance with Mugshots policies and procedures.
• Manages all shifts, which include daily decision-making, staff support, scheduling, and planning while upholding standards, product quality, and cleanliness.
• Maximizes table turnover, sales per guest, and sales per hour.
• Enforces safe work behaviors to maintain a safe environment for both guests and crew members.
• Monitors daily activities to ensure quality food and cleanliness standards.
• Meets the restaurant's P&L and expense goals
• Promotes suggestive selling techniques.
• Maintain professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.

EXPERIENCE/SKILLS/EDUCATION

• Minimum of 2 years of experience as a salaried manager in a full-service, casual dining environment
• Experience with a full-service alcohol-serving facility
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Serve-Safe certified
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable