Retail Store Manager

Overview:
We are seeking an experienced Store Manager to lead our retail team and drive sales growth. The ideal candidate will be responsible for overseeing all aspects of the store's operations, including customer service, sales, inventory management, and employee management. The successful candidate will be an exceptional leader with a passion for retail and a strong ability to motivate and train their team.

Responsibilities:
- Manage the day-to-day operations of the store, ensuring a high level of customer satisfaction and a positive shopping environment.
- Oversee sales performance, including analyzing sales data and creating strategies to increase sales.
- Conduct performance reviews and provide feedback to employees, including assistant managers and other team members.
- Manage inventory levels, including ordering and receiving merchandise, and conducting inventory audits.
- Negotiate with suppliers and vendors to secure the best deals for the store.
- Handle cash and other financial transactions, including payroll and budgeting.
- Ensure compliance with company policies and procedures, including those related to cash handling and inventory management.
- Collaborate with the assistant manager to plan and execute in-store promotions and events.
- Conduct interviews and hire new employees, as needed.
- Price merchandise to maximize sales and profit.
- Analyze sales data and make recommendations to improve store performance.

Skills:
- Excellent leadership and management skills.
- Strong communication and negotiation skills.
- Experience with inventory management and cash handling.
- Ability to create and manage budgets.
- Experience in a retail management role, preferably with experience as an assistant manager.
- Strong knowledge of sales and retail operations.
- Ability to analyze sales data and make informed decisions.
- Excellent customer service skills.
- Ability to work effectively with a diverse range of employees and customers.
- Ability to work in a fast-paced environment and adapt to changing priorities.

You will enjoy this job if you…

• Are a strong communicator who guides and influences others effectively
• Are comfortable facilitating conflict resolution through interpretation of company policies
• Thinking analytically and feel comfortable problem solving
• Successfully multitasking and keep everything organized
• Are a natural leader who enjoys “doing”
• Strong attention to detail and ability to manage multiple tasks at once.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• Which action wouldn't impact a store's profit and loss statement?

A. Negotiating longer payment terms with suppliers to improve cash flow
B. Implementing energy-efficient lighting to reduce utility expenses
C. Spending more on marketing to attract more customers
D. Reducing staff hours to decrease payroll costs
E. Offering discounts on high-margin products to increase sales volume

• You want to increase repeat visits to your retail store. The store already has steady foot traffic.

What would you do?
A. Start a loyalty program to reward customers based on how often they come in and how much they spend
B. Spend more on advertising to build brand awareness and attract new customers
C. Cut prices to increase foot traffic and sales
D. Gather customer feedback via online surveys and in-store feedback kiosks to improve customer satisfaction
E. Nothing; steady foot traffic suggests your current retention strategies are working

• A prospective client tells you she has used your main competitor for 10 years and likes their product.

What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Alexandria, LA 71303 (Required)

Ability to Relocate:

• Alexandria, LA 71303: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17