Branch Manager

Murphy-Hoffman Company, LLC is North America’s largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for a Branch Manager. The role of the Branch Manager is responsible for the day-to-day supervision of the sales, service and parts activities. Develops sales efforts to expand and grow parts, service and unit sales in the dealership’s primary area of responsibility. Assists department managers with the formulation of major objectives, plans and programs. Evaluates each department ‘s operating results against pre-determined objectives. Monitor administration of major, target and maintenance contracts.

• Monitors daily sales in comparison with shop efficiency and daily parts sales.
• Aggressively markets service, parts and units to increase sales and margins for Carrier and competitive equipment.
• Monitors customer satisfaction and perception and works with all affected parties to improve
• Promotes scheduled and guaranteed maintenance programs on all new equipment purchased as well as selling programs for existing equipment.
• In conjunction with the General Manager, develops business plan objectives for the Branch business plan.
• Ensures branch compliance with local, state and federal government regulations.
• Maintains appropriate communications within and between various departments.
• Promotes safe work habits and ensures that safety rules are followed.
• Performs other duties as assigned by supervisor.

This position has been designated as a safety-sensitive position. Any person performing the position while under the influence of marijuana or any other illegal drug may constitute a threat to health or safety or in which a lapse of attention could result in injury, illness, or death, including without limitation a position that includes the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, aircraft, motorized watercraft, or motor vehicles or handling of hazardous materials and/or waste as part of the job duties.

• Requires previous management experience.
• Requires thorough knowledge of all phases of branch operations.
• Prefer direct unit sales experience.
• Must have excellent communication and interpersonal skills.
• Requires strong leadership ability and decision-making skills.