Paint and Sip Store Manager

Description

Who We Are
At Muse Paintbar, we blend the creativity of art with the joy of entertainment and the allure of fine dining to craft an unforgettable experience for our guests. We are on the lookout for dedicated and talented individuals to become part of our dynamic team. Join us in crafting an environment that's bursting with creativity, collaboration, and opportunities for both our customers and our team members to grow and flourish.


Who You Are
You are fueled by creativity and have an innate ability to connect with people. You find fulfillment in creating a premiere customer experience and focus on leading your team to success. You are communicative and impressively organized. You have two or more years of management experience and are looking for a unique artistic opportunity to enhance your skill set.


The Role
The Store Manager plays a vital role in overseeing the daily operations of the studio. They are primarily responsible for delivering a positive and memorable customer experience, driving sales and ensuring compliance with company standards.

• Lead painting sessions, focusing on clear and creative instruction, excellent painting execution, and delivering a memorable customer experience

• Assist in painting sessions by engaging with customers, providing guidance, and offering necessary support to foster a positive experience

• Oversee and actively participate in all kitchen operations, ensuring food safety and quality standards are consistently met

• Ensure necessary preparation and tasks are completed for special events

• Drive sales through exceptional customer satisfaction and interaction, ensuring a positive customer experience

• Ensure the day-to-day operation of the store runs smoothly and efficiently

• Uphold visual standards by ensuring store appearance, cleanliness, and organization are maintained according to company guidelines

• Accurately follow company guidelines for displaying marketing collateral

• Provide feedback to promote the growth and development of in-store talent

• Ensure painting quality and service standards are being met in accordance with company guidelines

• Ensure compliance pertaining to alcohol service, general safety, and cash handling procedures where applicable

• Handle in studio customer complaints promptly and professionally, elevating to Regional Manager as needed

• Submit accurate and updated inventory counts and orders to be reviewed by Operations

• Process weekly deliveries and organize received items in line with company guidelines, reporting discrepancies to Operations

• Submit tickets to appropriate leadership to address facility and maintenance needs

• Elevate ideas and suggestions to the Regional Manager for studio improvements

• Perform any other duties as assigned by the Regional Manager or corporate leadership

Role Requirements

• Full-time availability, averaging 35-40 hours per week.

• Minimum availability of 4 full weekend days per month.

• Flexibility to work varied hours, including days, evenings, and weekends.

Required Skills/Abilities

• Vibrant Personality: Possess an enthusiastic, outgoing, and engaging personality, creating a lively and enjoyable atmosphere for customers.

• Artistic Proficiency: Demonstrate adeptness in replicating and teaching paintings with ease, fostering an environment where creativity flows.

• Strong Verbal and Written Communication Skills: Exhibit proficiency in verbal and written communication, allowing for effective interaction with team members and customers.

• Excellent Sales and Customer Service Skills: Excel in sales and customer service, ensuring high customer satisfaction while driving revenue growth.

• Excellent Supervisory and Leadership Skills: Showcase strong supervisory and leadership abilities, guiding and inspiring your team effectively.

• Thorough Understanding of Products and Services: Possess a comprehensive knowledge of the company's products and services, as well as those of immediate competitors in the surrounding market.

• Tech-Savviness: Proficiency with Google Workspace, Slack, and general technology, including printers, microphones, and speakers, ensuring seamless session operation.

• Reliable Transportation: Must have reliable transportation and willingness to travel, up to 20% each week.

• Flexible Work Schedule: Ability to work varied hours, including days, evenings and weekends.

• Full-time Availability: Ability to fulfill full-time hours (35-40 hours) covering 70% of the weekly studio sessions.

• Weekend Commitment: Ability to fulfill a minimum requirement of four full weekend days per month.

Experience/Education

• 2 years of full-time management experience

• Bachelor's degree in Art, Business, Marketing, Finance, or related field; OR experience in management required

• Some formal training in the arts

• Experience in teaching art, especially in groups

• Experience working in a bar or restaurant

• Alcohol Safety/TIPS certification (Muse will provide this training if needed)

• ServSafe Manager Certification (Muse will provide this training if needed)

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer

• Ability to stand for extended periods of time

• Ability to lift, bend, reach, climb

• Must be able to lift up to 50 pounds at times

• Reliable internet connection

• Quiet, professional and well-lit remote work environment

• Reliable technology, including cell phone and computer/laptop

The above is intended to describe the general content of and requirements for the position. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Muse Paintbar is an equal opportunity employer committed to inclusion and diversity.

Qualifications

Salary : $24 - $29