What are the responsibilities and job description for the Account Executive position at Mutual Trading Company?
Who we are:
Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies.
Benefits
All paid Health, Dental, and Vision Insurance for employees and their dependents
Life Insurance and 401k Plan with company match.
Location: Los Angeles, California
Hours: M-F: 8AM – 5PM
Essential Job Functions
- Meets the monthly and annual sales quota as designated by Sales Manager.
- Develops new business relationships and manages existing accounts with restaurant chains, retailers, distributors, and wholesalers.
- Makes inroads into the American consumer base by initiating new projects/products/ programs.
- Compiles Division IV sales data for Sales Manager, Purchasing Department, and Customers
- Manages brokers to set sales objectives and implement strategies accordingly.
- Visit and communicate with customers and potential customers to provide support, information, and sell the Company’s products.
- Introduces and increase sales of new products to customers. Works with customers to avoid out-of-stock situations
- Coordinates with the accounting department to assure the collection of payment in a timely manner.
- Updates and prepare all monthly sales materials/reports as required by the Company.
- Reports any inventory or service issues to appropriate department immediately
- Produces/participates in trade shows/events as set by business objectives.
- Maintains high levels of customer satisfaction by providing excellent service and building rapport.
- Responds to and communicates with all customers in a timely manner.
- Coordinates urgent deliveries with the customer to accommodate their needs.
- Educates customers on how the products or services can benefit them.
- Inputs and updates orders within the Company database accordingly.
- Analyze data and produce reports on sales activities and results.
- Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy.
- Participates in weekly sales meetings.
- Attends semiannual inventory count on designated day, possibly on a weekend.
- Attends Company events and functions outside of normal working hours.
- Other duties as required.
- Obligation to answer to all management as requested.
Physical Requirements
- Ability to drive and sit in a car for extended periods of time.
- Ability to sit in an office for extended periods of time.
- Ability to type and use a computer for extended periods of time.
- Ability to reach, bend, kneel, and lift up to 25 pounds occasionally.
- Ability to use the phone for extended periods of time.
- Working Conditions
o Noise Level: Normal to loud while in the office
Other Requirements
- Business level English – Read/write/speak/listen
- Conversational level Japanese; Business level Japanese preferred – Read/write/speak/listen
- To have and maintain a clean driving record
- Maintain a positive attitude
- Ability to work independently and as a team
- Ability to adapt to frequent changes in assignments and workload
- Pass the Sake Adviser course within 1 year of employment
- AA Degree required; Bachelor’s Degree or above preferred
- 4 years of food or liquor sales experience
- 4 years of customer service or sales experience preferred
Knowledge and Skills
- Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.
- Data Compiling and Analysis skills
- Demonstrates strong organizational skills and attention to detail
- Problem-solving skills
- Basic Microsoft Office proficiency
- Knowledge of ERP systems, especially AS400 preferred
- Communication and interpersonal skills
- Knowledge and previous attendance of tradeshows preferred
- Knowledge of Japanese foods and sakes
Disclaimers
This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other job-related duties as instructed or requested by the department manager or other management as needed, subject to reasonable accommodation and business needs. The information contained herein is subject to change in the Company’s sole discretion, and no part of this document is to be construed as an express or implied contract of employment, nor does it alter the “at-will” employment status with the Company. Requirements are subject to accommodations with ADA, FEHA, and all other applicable federal and state laws. Please report any changes of essential job functions to the Human Resources Department.
Mutual Trading Company, Inc. is an Equal Opportunity Employer.
