What are the responsibilities and job description for the General Manager position at My Place Hotel - Bozeman?
The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees while maintaining the integrity and quality standards of the property. Responsible for effective communication with both owners and corporate office.
ESSENTIAL FUNCTIONS
Approach all encounters with guests and team members in a friendly, service-oriented manner
Regular attendance is required in compliance with TGC standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working
Must be able to convey information and ideas clearly, both oral and written
Comply at all times with TGC standards and regulations to encourage safe and efficient hotel operations Must work well in stressful, high-pressure satiations
Manage all sources of revenue to include rooms, food and beverage, internet and others. Ensure all departments are profitable and maintain strong working relationships
Create local and national marketing plans and pricing strategies and to know each market segment. Respond quickly to changing market conditions and revise strategies accordingly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Actively participate in sales discussions, meetings and plans. Know key account executives and business base
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
Promote TGC’s philosophies and Culture throughout the hotel to both team members and guests Produce monthly financial reports and know at all times where the hotel stands against budget
Manage human resources functions of the hotel by controlling turnover, motivating team members, focusing on team member development and retention and conducting regular team member meetings
Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program
Ensure hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
Tour the operating departments daily making adjustments as needed via departmental leads Conduct weekly staff meetings, and review future sales and operations efforts
Weekly property walk throughs with all department heads, addressing cleanliness and repairs in various areas and maintain logs on walk throughs for follow up
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need
Ensure complete processing of invoices daily by using the A/P process Actively participate in required MOD program as needed
Must be able to prioritize departmental functions to meet due dated and deadlines
Be in public areas during peak periods, greeting guests and offering assistance as needed
Must be able to work with and understand financial information and data, and basic arithmetic function Attend meetings/training as required by management
Job Type: Full-time
Pay: $58,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Quarterly bonus
Ability to commute/relocate:
- Bozeman, MT 59718: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- General Manager Hotel: 1 year (Preferred)
- Hospitality: 1 year (Preferred)
Work Location: One location