What are the responsibilities and job description for the Help Desk Support position at My Staffing USA?
- Superior troubleshooting abilities enabling quick determination/ resolution of software and hardware issues.
- Ability to use logic/reason to identify alternative solutions and apply most effective resolution methodology.
- Excellent written and verbal communication skills.
- Must demonstrate a sense of urgency while acting in a professional, calm manner.
- Ability to stay abreast of changes and updates in relevant technologies.
- Experience with Active Directory, Remote VPN Software, Disaster Recovery, and Anti-Virus preferred.
- Solid working knowledge and experience in Windows 10, Microsoft 365, Email, Office and SharePoint.
- Must be a self-starter and team player who also can work independently
- Detail orientated and able to thoroughly document and communicate issues.
- Ability to handle multiple projects in an organized and timely manner.
- Ability to analyze and resolve problems according to established priorities.
- Ability to work in a fast paced, changing environment with individuals from diverse areas of specialization.
- Desktop imaging a must.
Contract length: 2-3 months
Job Types: Full-time, Part-time, Contract
Salary: $30.00 per hour
Schedule:
- 10 hour shift
- Monday to Friday
- On call
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Help desk: 1 year (Preferred)
Work Remotely:
- No
Speak with the employer
91 9252663692
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