Dental Office Manager

We are looking for an enthusiastic Office Manager to join a rapidly growing multi-specialty private dental group. The ideal candidate will thrive in a fast-paced, results-oriented, professional environment, have excellent patient relation skills, strong attention to detail, and a desire to achieve excellent patient experience.

We are offering a great full-time opportunity for the right Office Manager that is effusive, has great communication skills, and has strong leadership. The job would entail overseeing a variety of managerial and administrative duties in the general practice while working closely with the operations managers to ensure the smooth operation of day-to-day processes. Your role is to foster a pleasant, safe, and productive work environment with minimal stress, so a supportive motivating nature is required.

Requirements:

• Willing, cheerful, enthusiastic, achiever
• Excellent patient service who always puts patients first
• Superior interpersonal communication skills
• Maintain an office environment that ensures optimal patient care and customer service.
• Prioritizes quality service, retention, and customer satisfaction of patients.
• Take patient complaints in stride, provide follow up notices to ensure feedback and patient resolution.
• Ensure optimal scheduling for patient appointments for doctors.
• Treatment planning and explanation of procedures.
• Accounts and receivable, cash and payments reconciliation at the end of day.
• Maintains a high level of quality, accuracy, and neatness in work.
• Expected to coach, train, and supervise ALL staff in your office.
• Work with HR to assess, investigate and resolve employee issues.
• Procedural compliance for OSHA and HIPAA.
• Support and enforce policies and procedures of the office.
• Maintain the office condition and arrange necessary repairs.
• Complete and submit employee records to HR, payroll and other appropriate departments.
• Establish and maintain collaborative working relationships within the organization to achieve goals.
• Follow established procedures but also be able to think outside the box when last minute additions and patients arise.
• Dentrix software experience preferred
• Preferably Bilingual (English Spanish)

Skills & Qualifications:

• Critical thinking and problem solving skills
• Planning and organizing
• Decision-making
• Communication skills
• Influencing and leading
• Delegation
• Team work
• Negotiation
• Conflict management
• Adaptability
• Stress tolerance
• Takes responsibility for own actions and seeks to correct mistakes

Experience:

• At least 2 years of Dental Office Management experience
• Dentrix Software knowledge
• Proven experience as an Office manager

Core Values:

• Relationships
• Customer Services
• Humility
• Respect
• Compassion
• Happiness and Fun
• Gratitude
• Team Loyalty
• Communication
• Integrity
• Wellbeing
• Development and Learning

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Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Elgin, TX 78621: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental Office: 2 years (Preferred)

Work Location: In person

Salary : $40,000 - $60,000