Scheduler/Front Desk

Administrative Coordinator

General Description

TVG-Medulla, LLC provides support and services to two comprehensive chiropractic care companies, MyoCore Personalized Pain Care and Chiro One Wellness Centers, both industry leaders in evidence-based, patient outcomes-centered care.

The Scheduler/Front Desk is responsible for coordination of corporate processes and the implementation of those processes in regard to patient accounts.

Essential Functions and Responsibilities

• Answer the phone and schedule patients
• Provide administrative support to the General Manager
• Create, maintain, and resolve accounts
• Review and reply to Google Reviews of assigned clinics
• Review, document and submit all patient notes/records upon request
• Update patients accounts as needed
• Travel to and perform the Front Desk Assistant functions in their absence
• Provide general administrative support to all corporate staff
• Coordinate updates to signage and provider directories for clinics
• Coordinate and schedule staff to attend events
• Remain current on Medulla policies, procedures, and protocols via the Medulla Intranet: yammer.com
• Perform other duties as assigned
• Cover for Administrative Staffs time off

Job Competencies

• Organizational skills
• Ability to prioritize in a fast-paced environment
• Possess a proactive approach to problem-solving and decision-making skills
• Professional level verbal and written communication skills

Minimum Qualifications

• High school diploma or equivalent experience
• Proficiency with Word and Excel
• Ability to type at least 45 words per minute with strong accuracy
• 1-year relevant administrative support experience
• 1-year of Personal Injury experience

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Lees Summit, MO 64063: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative: 1 year (Preferred)

Work Location: In person

Salary : $14 - $16