Service Supervisor
Job Posting for Service Supervisor at N C Machinery Co.
Job Details
Description
Our Fairbanks Branch is looking for a Service Supervisor. If you have the ability to work and get along well with people, to accept change quickly and able to work under stressful situations with a strong desire to promote growth of the service department business through superior performance and complete customer satisfaction this job may be for you.
Responsibility
Description
Our Fairbanks Branch is looking for a Service Supervisor. If you have the ability to work and get along well with people, to accept change quickly and able to work under stressful situations with a strong desire to promote growth of the service department business through superior performance and complete customer satisfaction this job may be for you.
Responsibility
- Review workload and identify and address potential problems, work with customers on quotes to resolve billing conflicts, be responsible for customer and employee satisfaction and profitability.
- Ensure repairs and preps are complete, on time and on budget.
- Manage technicians to ensure safe and efficient repairs/prep processes and coordinate training efforts to ensure the development of technicians.
- Must have a valid driver's license,
- High school diploma or equivalent.
- Minimum of 3-5 years' experience in a service department.
- Familiarity with all forms of shop tooling to the degree necessary to provide assistance to technicians as needed.
- Two years service management / supervision experience preferred.
- Knowledge of DBS system is a plus along with the ability to work in a typical, physical work environment, and the ability to use Microsoft Office software and hardware.
- Medical, Dental, Vision insurance
- Paid Vacation/holidays and Sick Time
- 401k w/Company Match and Profit Sharing
- Company paid Life, AD&D and Long-Term Disability Insurance
- Employee Assistance Program
- Referral Bonus
- Excellent Recognition Program
- Performance Based Wage Increases
- Employee Discounts
- Seniority Bonus
- Career Growth Opportunities
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Estimate Salary for Service Supervisor in Fairbanks, AK
$79,510 (Medium)
$69,971 (25th)
$91,283 (75th)
For Employer
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