Server - Nacho Daddy - Duluth

I. Position Summary

Serving each and every guest that enters the restaurant with the best experience possible 

II. Job Functions

• Ability to execute all host and server assistant job functions 
• Pre-bussing, Order-taking, delivery, and clearing of food and/or beverage (including N/A) items 
• Accurately taking orders and delivering orders in a timely manner
• Alerting manager on duty of any allergies 
• Checking stations beginning, during, and end of shifts to ensure proper set-up and cleanliness in accordance to SNHD and company policy
• Greeting guests in a friendly and timely manner with your name and any specials/recommendations
• Suggestive selling of drinks, appetizer, and desserts 
• Writing down and repeating orders back to ensure accuracy 
• Inputting orders into Pixel to inform kitchen of the particulars of the order, including the correct modifications 
• Retrieving order from kitchen and ensuring accuracy before delivery to guest
• Full ingredients and cocktail knowledge
• Performing side work at the start and running end of each shift 
  • Brewing tea, setting up soda station
  • Polishing silverware
  • Maintaining condiments 
  • Inspecting restroom as needed 
• Understanding and utilization of all server POS functions
• Understanding of different order types 
• Ability to accurately check ID’s 
• Opening and closing server responsibilities  
• Preparing and processing check in a timely manner for each guest 
• Fully understanding upselling, sales approaches, and common complaints
• Preparing and processing check in a timely manner 
• Utilization of scorpion shot bell 

IIb. Job Functions Repeated in Host and Server Assistant Description:

• Understanding and utilization of table and seat numbers and ability to perform pivot system 
• Understanding of all Nacho Daddy branded items
• Making each guest feel welcomed and valued, delivering a WOW experience 
• Deep cleaning tasks 
• Full knowledge of menu items 
• Ability to maintain an accurate bank
• Fully understanding how to prioritize yourself, maintain dining room, safety and sanitation, company policies, and the basic steps of service. 
• Retrieving order from kitchen and ensuring accuracy before delivery to guest
• Abiding all state, federal, and restaurant liquor policies 
• Ensuring sanitizer buckets are in accordance to health standards and changed every 2-4 hours
• Labeling prepared food and understanding of the labeling system 
• Cleaning and resetting tables
• Verifying guests who purchase alcohol are at least 21 years of age, and that alcohol is consumed in designated areas
• Using TAM techniques to monitor guest’s alcohol consumption 
• Providing excellent service when delivering food to each guest and getting additional items quickly and efficiently

III. Job Requirements

• Must be at least 21 years of age (unless state law allows 18 years of age)
• Company required certification cards  
• Minimum 1 year serving experience preferred
• Experience in a night life setting is preferred
• Must have a well groomed disposition to make a favorable impression
• Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Must be able to stand, walk, carry food for up to at least 8 hours in fast-paced, crowded, and noisy environments
• At times, must be able to lift at least 50 pounds
• Ability to bend, twist, and stand to perform normal job functions
• Ability to speak, read, comprehend, and converse comfortably with guests in English  
• Must be able to maneuver through the restaurant and tables
• Accurate math/cash handling skills 
• Compliance to any reasonable request by management

IV. Core Competencies-ability to recite and exemplify 

• Tribe Member, Inspiring, Empathetic, Resourceful, Delivering WOW

**Disclosure:  Job descriptions are not all inclusive and tribe members may be required to perform other duties as assigned.  This is not an employment agreement and does not change the at will statues of the tribe members.  Job descriptions may be changed at any time.