IT Support Specialist

IT Support Specialist

Come work as an IT Support Specialist at a growing manufacturing company that offers great benefits with opportunities to advance and learn alongside accomplished leaders.

THE COMPANY:
Abzac Nagel Paper, an industrial paper packaging manufacturer, has been in business for nearly a centenary. We have created something special: a better place to work where you don’t just expect a paycheck, but end up with a rewarding career.

WHAT’S IN IT FOR YOU:

 More than a job……..it’s an adventure in innovation

 Exceptional training with a clear path to success

 Competitive wages

 Excellent benefit package o Medical, dental, vision at little to no cost o 401K with employer match o Employer paid Life Insurance o Employer paid Short Term Disability o Paid time off o Paid holidays

 Climate controlled atmosphere

 Servant Leadership! Our managers are……simply the best!

 Positive and encouraging staff o People just like you work here

How your talents will be used:

 Managing multiple projects simultaneously

 Diagnose, research, and resolve end-user issues in a timely manner through established protocol and troubleshooting

 Provide guidance and explain policies and procedures to end-users

 Communicate and translate technical information to non-technical end users

 Maintain communication and monitor incidents through resolution

 Troubleshoot hardware and software issues related to internal IT

 Ensure security of data, network access and backup systems
 Identify problematic areas and implement strategic solutions in time

 Assist users in obtaining access to systems

 Set-up of new equipment and devices

 Assist in tracking and maintaining hardware and software inventory; interact with vendors

 Review and evaluate new hardware and software products; recommend the implementation of new products

EXCEED YOUR POTENTIAL …….COME JOIN OUR TEAM WHERE YOU CAN LEARN, GROW AND EARN!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Associate (Preferred)

Experience:

• Windows: 1 year (Preferred)
• Active Directory: 1 year (Preferred)

Work Location: One location