Intern-IT Helpdesk Tech

NAI
Bohemia, NY Intern
POSTED ON 10/12/2022 CLOSED ON 1/23/2023

What are the responsibilities and job description for the Intern-IT Helpdesk Tech position at NAI?

Essential Role and Responsibilities:

  • Respond to requests for technical assistance
  • Diagnose and resolve technical hardware and software issues
  • Research questions using available information resources
  • Follow standard help desk procedures 

Qualifications:

  • Coursework or experience in the field of computer sciences
  • Computer proficiency – Windows 7 and Microsoft Office Suite
  • Excellent interpersonal, verbal and written communication skills
  • Ability to establish strong working relationships with IT staff
  • Excellent time management skills
  • Effective problem-solving skills
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