Store Manager

NANCY THE GIRL LLC
Store Manager Job Description

Job Title
Store Manager (Full Time)

Reports To
Store Owner, Nancy Heyl

Position Overview
If you love fashion, especially vintage fashion, this is a very exciting opportunity to join a fun company!
Nancy the Girl is a vintage store located in White River Junction, VT and we are looking to hire a store manager to begin no later than July 1st, 2023. We are female-owned and specialize in being an inclusive, empowering, and most of all, a fun shopping destination, both locally and online!

The ideal candidate has a love of vintage fashion, a background in retail management or equivalent managerial positions and is a great leader. The Store Manager shall oversee the day-to-day responsibilities related to the operation of both the brick & mortar and the online store, while also developing the business by driving sales & increasing employee efficiency.

Benefits

• 20% employee discount
• First dibs on incoming inventory
• Paid sick leave
• Growth opportunities
• Potential for additional compensation, such as bonuses or commission, depending on the success of the business

Specific Responsibilities and Duties

Employee management

• Recruit, hire, & train new employees
• Supervise, direct, & evaluate all store employees
• Manage employee scheduling & time off approvals
• Review & approve payroll in Gusto

Administrative & store management

• Maintain store cleanliness & appearance, including keeping the displays fresh
• Schedule private events, inventory buys, & staff meetings
• Co-manage & organize private events
• Allocate time between managerial duties & assisting with sales duties as needed
• Manage & regularly update Google Calendar & Google Drive
• Review & analyze store analytics, provide suggestions based on analytics
• Manage ordering of store supplies

Inventory

• Assist the owner with inventory buys
• Switch out seasonal inventory
• Manage the processing of new inventory, steaming, measuring, and data upload
• Manage online inventory

Customer service

• Store email monitoring & management
• Cultivate relationships with customers including practicing empathy and sensitivity around individuals’ needs & insecurities when shopping
• Answer customers’ or sellers’ questions
• Resolve customer service issues with a high level of professionalism and respect

Marketing

• Manage Instagram account (new merchandise posts, stories)
• Determine creative ways to drive sales
• Manage store marketing budget
• Maintain & update bi-weekly product highlights in the online store

Hours

• Tuesday-Saturday; 12:00 pm to 6:00 pm, additional 5 hours to be scheduled & agreed upon between manager & owner
• Manager is required to be present for special events & to cover shifts if an employee is unable to come in

Requirements

• Prior retail experience
• Reliable transportation
• Ability to lift up to 30lbs
• High school diploma or equivalency
• Comfort working with colleagues and clientele of diverse backgrounds, sexual orientation, gender, race, ethnicity, and body types
• Comfort with social media (Instagram, Facebook, and TikTok)

Preferred But Not Required

• Associate degree or higher
• Simple mending skills (adding buttons, mending small tears, adding hook-and-eyes)
• Ability to create engaging social media posts and content on platforms such as Instagram, Facebook, and TikTok

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• White River Junction, VT 05001: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• retail (Required)

Work Location: In person

Salary : $19 - $23