Supervisor Non Operations, Warehousing

About us

Job Purpose

Key Accountabilities

• Create a culture of safety, where employees believe that safety is our #1 priority. Perform all annually required safe/unsafe act observations, as well as compliance assessments.
• Supervise a culturally diverse workforce through coaching, counseling and team building to ensure tasks are carried out in a safe and efficient manner.
• Participate and/or lead daily tailboard discussions with workforce to promote safety and efficiency.
• Monitor performance of allocated staff including issues relating to sickness, discipline and poor standards of work in order to ensure that work is carried out efficiently and effectively.
• Perform all required SAP transactions (receipts, put-away, picks, issues, transfers, cycle counts, warehouse daily monitor, etc.) in order to systematically support the daily warehouse operational requirements.
• Conduct or lead cause and corrective action (CCA) for warehouse transactions that lead to inventory integrity failures and ensure sustainability of program.
• Contribute to the protection of the public and organizational personnel by ensuring all materials, standards and procedures are in line with National Grid safety policies and processes.
• Act as the first point of contact for multiple internal stakeholders and outside agencies in order to provide support and ensure National Grid deliver against service level agreements.
• Collate information in order to ensure operational activity is in line with external regulations and ensure more senior team members have accurate and up to date information as required
• Execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work is carried out efficiently and in line with relevant policies and processes.
• Monitor and assess team working practices to ensure they are compliant with regulations relating to their area
• Oversee the operational workload of team; ensuring allocated staff is fully utilized in order to deliver against agreed program of work.
• Ensure supervised team comply with safety standards, policies and processes in order to ensure a safe working environment and minimize risk for all staff.
• Build good working relationships with internal & external customers and manage the day to day relationship with them in order to understand their requirements and deliver appropriate solutions, in line with National Grid policies and processes.
• Maintain compliance with relevant regulations by providing up to date information on National Grid policies, processes and programs to regulatory and auditing representatives.
• Promote and implement procedural best practice within the team in order to ensure all working practices are compliant with National Grid policies and regulatory requirements.
• Monitor and challenge business processes where appropriate in order to ensure National Grid is compliant with regulatory and audit requirements.

Qualifications

• A Bachelor's degree in a related discipline and up to 3 years’ of related experience (warehousing, material planning, supply chain, procurement), or committed to ‘on the job’ training programs with practical experience of methods, processes and techniques relevant to area or discipline.
• SAP Supply Chain experience, IMWM desired, with ability to perform all transactions required to support warehouse (WM) operations.
• Technically proficient within subject matter with experience of leading a team involved in transactional operational services, in both routine and emergency conditions.
• Must have a good working knowledge of tools and systems within designated area, as well as knowledge of materials and their application in the gas and/or electric utility industry.
• Knowledge and experience in labor relations and effective labor contract administration/optimization.
• Knowledge and experience in storm restoration and emergency management.
  

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