Collections Specialist

National Service Bureau
Bothell, WA Full Time
POSTED ON 9/9/2024
Benefits:

  • Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE)
  • Fully Remote
  • Paid Vacation, Holidays, and Sick Time
  • 401(k) plan employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions
  • Monday to Friday schedule
  • Company provided EAP (Employee Assistance Program)


Not hiring in the following states: CA, NY, TX, HI, PA, DC, MA, CT, ME, VT, NM, SD

National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.

Collections Specialist Essential Job Functions:

  • Communicate via phone with people with all backgrounds and personalities
  • Make outbound calls (75 /day)
  • Utilize software to note accounts and communicate with insurance companies
  • Negotiate and lead conversations to recover the highest balances for our clients
  • Communicate with team members to coordinate on accounts
  • Document accounts with proper notes to ensure quick communication
  • Adhere to company policies and procedures


Collections Specialist Job Requirements:

  • Meet the collector target metrics
  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
    • Internet speed required to be at 50 Mbps down, 5 Mbps up, and Latency of 100 ms or below
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
    • Clear and professional backdrop
  • Strong ability for empathy
  • High level of professionalism
  • Great communication skills
  • Ability to stay motivated and positive
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on building upon your existing skills and reinforcing industry specific knowledge.

NSB Core Values:

  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable


NSB Culture & Environment:

  • Diverse and friendly team
  • Emphasis on work/life balance
  • No nights/weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities


We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry, with the top 10% of collectors earning over $100,000 annually.

We are excited for you to join us!

To stay up to date on our latest postings we invite you to:

Like us on FaceBook:

https://www.facebook.com/nationalservicebureau/

Follow us on LinkedIn:

https://www.linkedin.com/company/national-service-bureau-inc./mycompany/

Visit our careers page:

https://national-service-bureau.careerplug.com/account

This is a remote position.

Salary : $100,000

Estimate Salary for Collections Specialist in Bothell, WA
$49,307 (Medium)
$43,857 (25th)
$55,405 (75th)
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Job openings at National Service Bureau

National Service Bureau
Hired Organization Address Bothell, WA Full Time
Benefits : Guaranteed hourly rate / uncapped commission ($80,000-120,000 OTE) Fully Remote Paid Vacation, Holidays, and ...
National Service Bureau
Hired Organization Address Bothell, WA Full Time
Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off...

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