Support specialist
Job Posting for Support specialist at NavitsPartners
Decision Support Specialist
General Characteristics :
Works closely with customers and design teams in prioritizing data and information requirements. Determines how Decision Support Systems (DSS) and Executive Information Systems (EIS) will provide the information required to make effective business decisions;
- Involved in the design, development and maintenance of DSS.
- Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement DSS, EIS, policies and security frameworks to ensure precise and secure delivery of knowledge and information.
- Monitors system performance, implements changes to optimize performance.
- Involved in the selection of new products.
- Needed skills and knowledge includes process and data modeling, DSS architecture and tools, development life cycle methodologies, IT planning methodology, extensive knowledge of the enterprise’s data and decision-making processes.
Dimensions Education :
- Bachelor’s Degree in Computer Science, Information Systems, or another related field.
- Or equivalent work experience.
Experience :
A minimum of 3 years of IT work experience in business intelligence tools and systems.
Complexity :
- Intermediate professional level role. Provides support for user community and development team in design, development and maintenance of DSS and / or EIS applications.
- Works on multiple function tasks that tend to be of medium technological complexity.
- Identifies and recommends technology solutions.
- Works one or more projects as a team member and may lead projects of moderate complexity.
- May coach more junior technical staff.
Last updated : 2024-05-16
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