What are the responsibilities and job description for the Sr. Coordinator, Contract Performance position at Navitus Health Solutions?
Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other.
The Senior Coordinator, Contract Performance is responsible for maintaining centralized data and reporting of contractual guarantees for current and prospective Navitus clients. The Senior Coordinator will collaborate with all functional areas to gather and provide corporate and client reporting information. An important aspect of this role includes the facilitation and coordination of communication with internal staff and external customers. The Senior Coordinator, Contract Performance will often work closely with the department manager and analysts to support one another, while also completing other duties independently.
Is this you? Find out more below!
How do I make an impact on my team?
- Enter RFP requested performance guarantees and responses into sales opportunity database
- Upon Client win notification, review service, network and/or rebate guarantees agreed to during the RFP process and notify operational areas
- Upon contract execution notification, communicate final contract guarantees to operational areas prior to go-live and enter service performance guarantees into contract database for tracking
- Facilitate the collection of monthly, quarterly and annual service performance guarantee results from process owners
- Prepare and deliver service performance guarantee reports for clients
- Enter service performance guarantee results into database
- Generate monthly, quarterly and annual network financial performance reports
- Assists the department manager with the development, documentation, implementation, and maintenance of performance guarantee data repositories and report writing programs
- Prepare PG-related reporting for senior leadership as needed
- Schedule, facilitate and document meetings and discussions
- Participate as a member of cross functional workgroups, teams, and committees, as assigned
- Assist with the creation and maintenance of departmental work instructions
What our team expects from you?
- College degree or equivalent experience required in the field of business administration, contract management, health care administration or related field and/or a minimum of 1-2 years of professional experience
- Hands-on experience handling multiple projects simultaneously
- Ability to manage requirements, maintain deadlines on deliverables, and communicate on an ongoing basis with business partners and internal clients about contract performance issues
- Strong verbal and written skills, and ability to convey complex information in a way that others can readily follow
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
- Hours/Location: Monday - Friday 8:00 - 5:00pm, remote
- Paid Volunteer Hours
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program - up to $750!
- Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Eight paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program
Navitus Health Solutions is an Equal Opportunity Employer: Disabled/Veterans/Male/Female/Minority/Other
