What are the responsibilities and job description for the Data Analyst (Fraud Analytics) position at Navy Federal Credit Union?
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
- Military Times 2021 Best for Vets Employers
- WayUp Top 100 Internship Programs
- Forbes® 2021 The Best Employers for New Grads
- Forbes® America's Best Employers
- Newsweek Top 100 Most Loved Workplaces
- 2021 People Companies that Care
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work For®
- Fortune Best Workplaces for Millennials
- Computerworld® Best Places to Work in IT
Basic Purpose
Responsibilities
- Evaluate operational efficiency and effectiveness
- Perform qualitative and quantitative analysis relating to operational functions, workflow, processes, and other business related issues
- Design and document dashboards, reports, and thresholds to alert business units to monitor business status and fluctuations
- Collaborate with functional areas to develop and maintain performance metrics, measurements, methods and targets
- Obtain quantitative and qualitative data of business processes to analyze, determine and promote data driven decisions
- Identify and assess business strategies and opportunities; develop appropriate analytical approaches
- Collect and analyze data; synthesize results of analyses, develop and make recommendations and alternatives based on the full spectrum of internal/external considerations
- Use data warehousing/business intelligence toolsets to gather, store, and provide access to data in assist management decision making
- Collaborate with business units and senior management to conduct needs assessment to support organization strategies, tactics, and learning solutions that support business unit objectives
- Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
- Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures
- Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements
- Compile, research and analyze trends in support of projects and initiatives
- Develop clear and concise “big picture” of projects within Navy Federal organizational goals
- Ensure the implementation of new and enhanced processes
- Identify and assess business strategies and opportunities; develop appropriate analytical approaches
- Lead, guide and mentor less experienced staff
- Performs other duties as assigned
Qualifications - All required unless otherwise noted
- Bachelor's Degree in a related field, or the equivalent combination of training, education, and experience
- Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools (Power BI, SQL Server, SSRS, JMP, Tableau, SPSS)
- Advanced skill interpreting, extrapolating and interpolating data for statistical research and modeling
- Advanced skill interpreting and synthesizing large amounts of information
- Advanced skill analyzing statistics and reports to determine business performance and trends
- Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
- Advanced skill in programming languages (SQL, Python)
- Advanced skill resolving conflicting requests and meeting changing requirements
- Advanced skill presenting findings, conclusions, alternatives, and information clearly and concisely
- Significant experience in demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems
- Advanced skill maintaining accuracy with attention to detail and meeting deadlines
- Advanced research, analytical, and problem solving skills
- Advanced verbal and written communication skills
- Advanced database and presentation software skills
- Advanced word processing and spreadsheet software skills
Desired
- Desired - Master's Degree in a related field, or the equivalent combination of training, education, and experience
- Desired - Working knowledge of Navy Federal Human Resources policies, procedures, and programs
- Desired - Experience with card and non-card fraud analytics and mitigation
- Experience with Teradata
- Experience with big data, including cleansing, organizing, and displaying in a meaningful manner.
Hours: Monday - Friday, 8:00 am - 4:30 pm
Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
Salary: Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain
competitive. You are paid within the salary range, based on your experience, location and market position.
The salary range for this position is: $72,300 to $123,500 Annual Salary
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
COVID-19 Vaccine Information
As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Employee Referrals
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
