Account Manager - Detroit

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

You will work with a driven and highly motivated sales team to support the Ad Sales operations of NBCUniversal, one of the world’s leading media and entertainment companies. The Account Manager will be responsible for managing & developing client relationships and proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services.  This position will have an emphasis on Sports, with some responsibility of other properties within the One Platform ecosystem.

Duties & Responsibilities:

The Account Manager will play a critical role within our fast paced advertising sales team, with a focus on continuous assessment of the competitive landscape. The Account Manager will be responsible for managing & developing client relationships and proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services.  

• Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence
• Lead communication for all internal requests, client requests and RFPs
• Ensure that customer needs are translated properly and understood by all internal departments
• Understand client needs and look for opportunities to develop creative solutions
• Synergistically work alongside all internal teams (Client Team, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Ops, etc.)
• Partner with internal stakeholders including but not limited to Client Partnerships & Client Strategy team to stay informed on category information, as well Marketing on incoming client requests
• Collaborate with Planning post-sale to ensure all clients are provided industry leading customer service
• Lead core team of Planners and Linear and Digital Account Service Representatives to ensure campaigns are effectively managed based on client goals and expectations

Qualifications

• 5 years of media experience
• Bachelor’s Degree or equivalent experience
• Digital or Converged media experience preferred

Eligibility requirements: 

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
• Must be able to work on of our Birmingham, MI office in a hybrid capacity. Tuesday - Thursday on-site, remote Monday and Friday
• Willingness to travel and work overtime, and on weekends with short notice
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

Desired Characteristics: 

• Experience with account relationship building, customer satisfaction and product implementation
• Media industry, media sales experience
• Excellent communication, negotiation and presentation skills
• Proficient with Microsoft Office, Excel, Word and PowerPoint
• Self-starter; ability to work very independently, but also fit into a strong team environment
• Ability to travel as necessary
• Ability to effectively analyze data
• Excellent interpersonal and client relation skills
• Able to multi-task in a fast-paced environment

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling 44 2036185726.