What are the responsibilities and job description for the Service Writer position at NC Machinery Co.?
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T&E The Cat Rental Store, and SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.
About this Position: Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role for our Tukwila operation. This position works closely with our Managers to ensure that the work orders are accurate, complete and filed timely. In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of time cards. A quick yet friendly approach is essential for this role where accuracy and attention to detail are desired.
Qualifications & Experience Needed: 2-3 years of progressive management experience is preferred. You will need to be experienced using Microsoft Office such as Outlook and Word and demonstrate a disciplined ability to work with limited supervision. The ideal candidate will have excellent verbal and written communication skills, must be able to read, write, and understand English, be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis. Candidate must have a valid state drivers license.
We offer a competitive benefits package that includes salary, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match. To apply for this unique position, please go to our web site at www.ncmachinery.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
