What are the responsibilities and job description for the IT Support Intern position at NEB Corp?
Why NEBAT?
Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.
Summary
As an IT Support Intern, you will primarily be responsible for performing entry level Help Desk support. You will also perform in-house IT repair, troubleshoot computer/software problems, and research possible causes/solutions. Additional duties may include addressing network support issues, server and network systems, and workstation/client systems.
Skills & Attributes Needed
The following skills and attributes are needed to succeed in performing IT support:
- Excellent communication and customer service skills
- Strong attention to detail
- Ability to effectively document procedures
- Ability to work independently as well as part of a team
- Excellent problem-solving skills
- Strong organizational and prioritization skills
- General knowledge of multiple hardware platforms
Qualifications
Ideal candidates will have most or all the following qualifications:
- In the process of seeking a degree in an IT related field.
- Solid understanding of IT Support including technology/computer repair.
- Basic understanding of Microsoft Server operating system.
- Understanding of cloud, hosted, and outsourced concepts.
- Technical understanding of Windows Operating Systems and Microsoft 365.
- Valid WI Driver’s license.
Benefits Offered
National Exchange Bank & Trust offers the following benefits to our students:
- 401(k) with Employer Match & Profit Sharing, as applicable
- Paid Time Off, as applicable
- Flexible scheduling
- Education Assistance Program
- Product & Service Discounts & more!
