Program Director

We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community.  We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys. 

Position Summary: 

Necco has an opportunity for a career as Behavioral Health Program Director.  This role will add the most value by using the company Scorecard to drive the profit and growth of the respective program.  Through a strong business acumen, sound leadership and effective cascading of strategic initiatives, the Program Director will increase employee productivity and program capacity. 

You should be accurately described as: 

A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality. 

The candidate selected will be responsible for the following:  

Drive Program Profit and Growth 

• Provides supervision, oversight and support for the program and staff 
• Responsible for the financial stability and increasing capacity of the program 
• Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services 
• Assists with the development of business and marketing plans 
• Works toward effective and efficient internal processes 
• Monitor quality and completion of all administrative and clinical paperwork 
• Provides oversight of authorizations of the program and maintains consistent contact with review entities 
• Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies 
• Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics 
• Provides oversight of timely completion of all state and/or local reports.  
• Provides oversight of all client records by working with clinical team leaders  
• Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate 
• Oversees the communication and implementation of the Necco policies and procedures 
• Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results.  
• Oversee the placement and home assignment process as it applies to new staff 

Quality Performance and Risk Management 

• Ensures that all client contacts are completed as well as related paperwork within the allotted time frames 
• Attends and actively participates in mandatory meetings as scheduled 
• Ensures client rights as is relevant to job duties 
• Ensures all staff under direct/indirect supervision has received orientation and job-related training 
• Ensures staff training opportunities for continuous development 
• Works with state level leadership and/or performance team regarding the record review process 
• Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards 
• Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/ or any suspicions of abuse or neglect 
• Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures 
• Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures 
• Reports any critical incidents, allegations, and/or concernsto state director or designee and team 

 Leadership and Staff Development 

• Completes individual performance scorecards and provides clear expectations to those he or she supervises 
• Assignment of mentors to those he or she supervises 
• Implement, live by, and hold others accountable to Necco Corporate Culture 
• Empowers supervisees to fail forward  
• Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs. 
• Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained  

Corporate Citizen 

• Practice ruthless pragmatism 
• Engage in peer to peer feedback 
• Know and live the Necco Corporate Culture Principles 
• Embody the three essential virtues of humble, hungry and smart 
• Drive your Individual Performance Scorecard  
• Adhere to and contribute to the Necco meeting structure 

Position Qualifications: 

• Master’s Degree preferred in a Human Services field with a minimum of two years of experience; Master’s Degree required in GA or complete waiver process 
• Two years of experience in a supervisory or program management role 
• Required basic understanding of Medicaid documentation requirements 
• Required experience working with high-risk children in a child placing and adoption organization 
• Valid driver’s license and 100/300/100 required auto insurance coverage 
• Excellent Computer Skills along with the ability to learn new skills and/or programs 
• Excellent Written , Oral Communication, and Organizational Skills 
• Successful completion of all required criminal background checks 
•  Travel/Training Willingness