What are the responsibilities and job description for the Web Loan Officer position at NECHES FEDERAL CREDIT UNION?
Our Web Loan Officer delivers exceptional service while assisting members with their lending financial needs. They use their knowledge and pro-active problem solving skills to educate members about our products and services. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent, excellent verbal and communication skills, math aptitude, key boarding skills. In addition, we are looking for punctual and regular attendance, the ability to work independently while displaying initiative and decision-making skills, a team player, and a high level of professionalism.
Team Neches continues to be true to the credit union commitments.
We are Family, Friends, Community.
REQUIRED QUALIFICATIONS:
- At least two years of lending experience or Bachelor’s degree in related field
- Have the ability to analyze data
- Have the ability to multi-task and handle high volume of loan requests
- Exhibit the capability to make independent judgment within guidelines
- Dependable
JOB SUMMARY:
- Provides exceptional member service when answering inquiries and resolving members concerns in person, over the phone, text, or e-mail
- Interviews applicant and request information for loans; resolving questions regarding application information
- Approve/Deny consumer loan and credit card online request within preset guidelines and limits
- Prepare appropriate loan documentation
- Educating members on the terms and conditions
- Responsible for selling credit union products including but not limited to: credit insurance, GAP, and Warranty products.
- Assist with loans up to 30 days delinquent
- Monthly insurance report
- Assist members with financial check-ups
Classification: Non-exempt
Location: Administration
Hours: Scheduled for 40-hours per week between the hours of
Monday through Thursday 8:15AM to 5:15PM
Fridays 8:15AM to 5:15PM or 9:15AM to 6:15PM