Customer Service Rep. I

Neptune
Tallassee, AL Full Time
POSTED ON 5/13/2024

Position Summary:                                                                                                                                                                  

This is an entry-level position with the goal being to acquire the skills necessary to operate independently as a Customer Service Representative. The individual in this role is expected to provide exceptional customer service to internal and external customers. Primary responsibilities include answering calls, creating opportunities, and generating quotes.

Objectives:

  1. Answer incoming customer calls and inquiries with accurate and timely information and process orders. This includes verification of specifications, pricing, and terms. 
  2. Create opportunities and quotes in Microsoft Dynamics and submit to ERP to create sales orders.
  3. Handle customer expedites, fax acknowledgments, and advise customers of shipping information. 
  4. Active participant in team meetings and quality improvement efforts.
  5. Proof orders on a daily basis for errors. Assist in filing and other clerical duties as needed. 

Requirements:

Education:                          High School Diploma or GED

Experience:                        Entry-level position. Prior customer service experience preferred. 

Skills:                                    Strong communication and interpersonal skills.

Location:                             Tallassee, Alabama

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Customer Service Rep. I career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$40,803 - $52,169
Income Estimation: 
$46,964 - $59,384
Income Estimation: 
$40,803 - $52,169
Income Estimation: 
$46,964 - $59,384
Income Estimation: 
$35,346 - $44,296
Income Estimation: 
$40,803 - $52,169

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Rep. I.

Click the checkbox next to the jobs that you are interested in.

  • Customer Acquisition Skill

    • Income Estimation: $67,207 - $131,758
    • Income Estimation: $76,792 - $109,766
  • Customer Complaint Resolution Skill

    • Income Estimation: $28,615 - $35,833
    • Income Estimation: $32,061 - $41,434
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Neptune

Neptune
Hired Organization Address Duluth, GA Full Time
Position Summary The Manager of Market Research is responsible for leading the design, implementation and reporting of m...
Neptune
Hired Organization Address Tallassee, AL Full Time
Position Summary: This position provides technical support and assistance to customers via multiple platforms (i.e., cha...
Neptune
Hired Organization Address Tallassee, AL Full Time
Position Summary: This position provides higher-level technical support and assistance to customers via multiple platfor...
Neptune
Hired Organization Address Duluth, GA Full Time
What You’ll Do Be the face of Neptune for employees and guests. Greet employees and visitors with a positive, helpful at...

Not the job you're looking for? Here are some other Customer Service Rep. I jobs in the Tallassee, AL area that may be a better fit.

Customer Service Rep. I

Neptune Technology Group, Tallassee, AL

Customer Service Rep I

TravelCenters of America, Montgomery, AL